Maintenance Supervisor

Harbor Group Management•Katy, TX

About The Position

The Maintenance Supervisor oversees and performs maintenance operations to ensure community buildings, grounds, amenities, and equipment meet Harbor Group’s standards for safety, cleanliness, functionality, and appearance. This hands-on leadership role includes guiding the maintenance team, resolving service requests, completing preventive maintenance, managing inventory, and coordinating vendor and contractor work. The supervisor applies technical maintenance skills and customer-service practices while managing multiple priorities efficiently.

Requirements

At least three years of experience in multifamily property maintenance, including turnover/make-ready processes.
At least one year of supervisory or team leadership experience.
Expertise in general maintenance, including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
EPA Universal or HVAC certification, based on property requirements.
Ability to diagnose maintenance issues and implement effective solutions.
Strong organizational and communication skills, including the ability to manage multiple tasks and deadlines in a fast-paced environment.
Attention to detail, problem-solving skills, and ability to work independently or as part of a team.
Proficiency with Microsoft Office; experience with property management software and a maintenance ticketing system is required.
Customer-service orientation and ability to interact professionally with residents and vendors.
Availability for emergency on-call work, including evenings and weekends, as property needs require.
Valid driver’s license, for operating golf carts or company vehicles on property if applicable.
Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
Ability to lift up to 25 pounds independently and 50 pounds with assistance.
Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.

Responsibilities

Supervise, train, and guide the maintenance team to complete tasks effectively and on time.
Diagnose and repair plumbing, HVAC, electrical, appliance, carpentry, and general property maintenance issues.
Respond to resident service requests and complete work orders according to company standards and timelines.
Oversee and participate in the make-ready process, including pre-move-out inspections, punch lists, vendor scheduling, and final quality checks.
Keep common areas, exteriors, and grounds clean, safe, and visually appealing to company standards.
Schedule and supervise in-house maintenance work and third-party contractors and vendors.
Perform and document monthly preventive maintenance in accordance with company policies and procedures.
Maintain an organized inventory of supplies, tools, and parts, and order materials within budget guidelines.
Enforce safety protocols, conduct regular safety meetings, maintain current MSDS sheets, and comply with OSHA and other safety standards.
Inspect staff, vendor, and contractor work for quality and compliance with specifications.
Address resident concerns promptly and professionally, providing excellent customer service.
Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.