Maintenance Supervisor

TI Asset Management Inc•Atlanta, GA

About The Position

The Maintenance Supervisor at TI Asset Management oversees and executes maintenance and asset management functions within assigned apartment communities. The role is responsible for maintaining the physical integrity, safety, and appearance of the property, providing prompt, high-quality service to residents, and supporting TI Asset Management’s community-focused mission. The position works under the direction of the Community Manager and may perform additional tasks or projects assigned by a direct supervisor or Regional Service Manager. The supervisor coordinates on-site maintenance staff and activities, including apartment make-readies, service requests, preventive maintenance, repairs, and property improvement work. The role also manages maintenance resources and records, promotes safe working conditions, ensures compliance with relevant standards, and builds positive relationships with residents, vendors, contractors, and resident service providers. Additional assigned work may include supporting regional or company-wide initiatives, participating in cross-functional task forces, assisting with capital improvement planning or risk assessments, and contributing to community engagement and resident support programs.

Responsibilities

  • Supervise on-site maintenance staff, including groundskeepers, housekeepers, make-ready personnel, and maintenance technicians, under the direction of the Community Manager.
  • Schedule and coordinate apartment make-readies, service requests, preventive maintenance, and other maintenance activities to support timely and efficient completion.
  • Oversee and perform general repairs, routine maintenance, and construction or rehabilitation projects to maintain and improve property condition.
  • Respond to resident and management service requests, prioritize emergencies, and ensure prompt resolution.
  • Monitor and manage the maintenance budget, maintain adequate supply inventory, and obtain approval for major expenditures.
  • Conduct regular safety audits, correct hazardous conditions, and provide ongoing safety training to maintenance staff.
  • Build positive relationships with residents, vendors, and contractors while providing excellent customer service and supporting an equitable community.
  • Maintain accurate records of maintenance activities, equipment, and apartment conditions in support of company policies and housing regulations.
  • Ensure compliance with safety, regulatory, and company standards, including fair housing requirements and local housing codes.
  • Participate in community engagement initiatives and collaborate with resident service providers in support of TI Asset Management’s mission.
  • Perform additional duties and special projects as assigned, including supporting new initiatives, organizational development, and changing business needs.
  • Support regional or company-wide initiatives and participate in cross-functional task forces as assigned.
  • Assist with capital improvement planning or risk assessments as assigned.
  • Contribute to community engagement and resident support programs as assigned.
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