Maintenance Supervisor - Cue

Greystar•Seattle, WA

11d•$36 - $39•Onsite

About The Position

Greystar is hiring an experienced Maintenance Supervisor for Cue, a 90-unit mid-rise apartment community in the Pike/Pine corridor of Capitol Hill. The role oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The supervisor leads up to five employees, coordinates vendors, and supports residents and the Community Manager with maintenance operations, budgets, and capital projects. The position involves responding to resident service requests, completing preventive maintenance, overseeing apartment make-ready work, inspecting work performed by team members and contractors, maintaining supplies, and ensuring compliance with safety procedures and applicable codes. The supervisor must be able to work a flexible schedule, including taking calls during evenings, weekends, and holidays, and may travel locally for meetings or training. The hourly pay range is $35.50–$39.00. Compensation may also include bonus incentives. Benefits for eligible full-time employees include insurance coverage, paid time off and holidays, onsite housing discounts, a 401(k) match, paid parental leave, fertility benefits, and other programs.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Vast maintenance management experience in multifamily housing.
Basic carpentry knowledge.
Knowledge of hot water heater repair and maintenance.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills for interacting effectively with residents, clients, team members, and other contacts and resolving customer concerns calmly.
Ability to read, write, and communicate effectively and answer questions related to department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs; MS Office Suite proficiency is required.
Mathematical skills to perform basic arithmetic involving whole numbers, decimals, and fractions.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving system pressure testing or refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to provide own hand tools unless prohibited by state law.
Ability to make local routine trips for business meetings, training, or other job-related needs.

Nice To Haves

Knowledge of roofing materials, including shingles, BUR membrane, and EPDM.
Experience with property management software such as Yardi or One Site.
Property management system experience.
Hot water repair and maintenance knowledge is described as highly desired.

Responsibilities

Oversee and perform technical and mechanical maintenance work to keep buildings, grounds, amenities, and common areas clean, safe, functional, and consistent with company standards.
Diagnose and repair problems reported in resident work orders and complete routine community upkeep in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including inspections, punch lists, vendor scheduling, supply procurement, maintenance tasks, and final inspections.
Develop standards for cleanliness and appearance across grounds, amenities, exteriors, apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to confirm quality and compliance with scope and specifications.
Maintain adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for regular repairs, maintenance, and capital projects.
Support cost control by repairing parts when possible, limiting waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and stay current on OSHA and other safety requirements.
Provide responsive, respectful customer service to residents and team members, address maintenance concerns, and complete work orders efficiently and urgently.
Manage outside vendors and follow up on warranties by email and phone.
Supervise up to five employees.
Work a flexible schedule that includes taking calls during evenings, weekends, and holidays.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite roles may also be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Training and development opportunities.