Maintenance Supervisor - The Pointe at Valley Ranch

Greystar•New Caney, TX

5d•$25 - $32•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the community’s interior and exterior buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The role supports resident service requests, apartment readiness, preventive maintenance, vendor oversight, inventory and budget management, safety compliance, and customer service. The position may require local routine travel and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law; knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively; represent company management in a support capacity; serve as a first point of contact for internal team members and external visitors; and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and prepare information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems to test system pressures or handle refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.
Local routine travel may be required for business meetings, training, or other work-related responsibilities.

Nice To Haves

Property management system experience.

Responsibilities

Respond to and complete resident-requested work orders and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing punch lists, scheduling vendors and contractors, obtaining supplies, performing maintenance, and inspecting completed work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect work performed by contractors, vendors, and other service providers to confirm it meets quality standards, scope, and specifications.
Maintain adequate inventories of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-control efforts by repairing rather than replacing parts when practical, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure current and accessible MSDS sheets, and stay current on OSHA and other safety requirements to support compliance.
Provide respectful, responsive customer service to residents and team members, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.