Maintenance Supervisor at Arlo on 10th and Sedona

Affinity Property Management•Pasco, WA
•Onsite

About The Position

The Maintenance Supervisor is responsible for maintenance operations at Arlo on 10th and Sedona, two multifamily apartment communities totaling 252 units. The position follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule, with Mondays, Wednesdays, and Fridays at Arlo on 10th and Tuesdays and Thursdays at Sedona. The role participates in a region-based rotating on-call schedule for after-hours emergencies and reports to the Property Manager. Responsibilities include ensuring property and building-code compliance, inspecting and preserving community assets, completing apartment turnovers and resident work orders, performing and coordinating repairs, maintaining tools and inventory, assessing vendor work, and supporting a clean and welcoming community. The supervisor also communicates regularly with the Property Manager and interacts professionally with current and prospective residents. The role requires regular work inspecting property grounds, apartments, building structures, landscaping, and signage, as well as some office work using a computer or tablet and phone. It involves frequent lifting, pushing, carrying, or pulling of 20–50 pounds; frequent kneeling, crouching, bending, and reaching; and may require climbing stairs, scaffolds, or ladders. Weekend work may be required.

Requirements

  • Authorization to work in the United States.
  • High school diploma or equivalent.
  • Reliable transportation.
  • At least 2 years of experience in multifamily maintenance.
  • Possess personal hand tools.
  • General knowledge of maintenance functions, including groundskeeping and snow removal, painting, appliance repair, caulking, minor electrical and plumbing work, pool maintenance if applicable, HVAC, obtaining vendor bids, and ordering inventory.
  • Demonstrated teamwork, good hygiene, ethical behavior, and integrity.
  • Excellent customer service and communication skills.
  • Ability to multitask, resolve conflicts, and make cost/benefit analytical decisions.
  • Ambition for continuous professional development.

Responsibilities

  • Comply with Fair Housing and Equal Housing Opportunities requirements, state landlord/tenant statutes, and OSHA safety regulations.
  • Attend training and development seminars, communicate daily with the Property Manager, and complete tasks as requested.
  • Ensure the buildings comply with applicable building codes, ordinances, pool safety, fire codes, and emergency evacuation regulations.
  • Perform regularly scheduled inspections of common areas, fixtures, plumbing, appliances, and pools or hot tubs, if applicable.
  • Ensure preventative repairs are completed regularly and recalled appliances are promptly replaced.
  • Complete apartment turnovers within three days of vacancy and communicate the turnover schedule with the Property Manager.
  • Minimize apartment turnover time by conducting pre- and post-move-out inspections.
  • Maintain an inventory of tools, supplies, and materials and keep maintenance shops and storage areas orderly.
  • Participate in the rotating after-hours on-call schedule and respond immediately to maintenance emergencies.
  • Complete repairs involving electrical systems, plumbing, appliances, and general carpentry.
  • Maintain the pool or spa, if applicable.
  • Inspect vendor work to ensure it meets a high standard of quality.
  • Perform interior and exterior janitorial services, including sweeping, mopping, trash pickup, pet-waste removal, vacuuming, and dusting.
  • Complete work orders within 24 hours of submission to residents’ satisfaction.
  • Maintain community cleanliness and curb appeal to promote resident satisfaction.
  • Paint interior and exterior surfaces as needed.
  • Interact with current and prospective residents professionally, courteously, and without discrimination.

Benefits

  • Medical insurance at no cost to the employee.
  • Dental insurance at no cost to the employee.
  • Supplemental insurance available at the employee’s expense, including vision, life and AD&D, critical illness, accident protection, and hospital indemnity coverage.
  • 401(k) enrollment program available.
  • Life Balance Program access for associate-only discounts.
  • Paid time off accrued at 5.66 hours per pay period, or 136 hours per year.
  • Eight paid holidays off per year: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Day After Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day.
  • Monthly phone allowance of $50.
  • Monthly transportation allowance of $200.
  • Renewal commission opportunities.
  • Quarterly bonus opportunities.
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