Maintenance Service Professional - Taunton, MA
About The Position
The Maintenance Service Professional provides commercial and industrial minor equipment repair and preventive maintenance services in big box retailers and other facilities. In some markets, the role may also include general facilities maintenance and refrigerant removal for recycling. Equipment may include paint shakers, blind cutting machines, mobility carts, power stocker lifts, dock plates, pipe threaders, ladders, saws, carousels, compactors, balers, densifiers, pre-crushers, carts, and other equipment, as well as light construction repairs such as carpentry, painting, light electrical, and plumbing. The technician generally works at locations within a reasonable radius of home and drives a company vehicle. The position requires residence within 30 miles of Taunton, Massachusetts, and a Monday–Friday schedule from 7:00 a.m. to 3:30 p.m. Some travel may require overnight stays. The role reports to a Market Supervisor or Regional Equipment Services Manager and has no direct reports. It involves documenting work and parts, maintaining inventory, submitting expense reports, replenishing vehicle stock, communicating with customers and business partners, completing required training, and following safety and vehicle procedures. The technician performs on-site preventive maintenance and minor repairs, troubleshoots equipment issues, and travels between store locations as needed.
Requirements
- Must be at least 18 years old.
- Must be legally permitted to work in the United States.
- Must be willing to obtain EPA 608 certification and perform refrigerant removal for recycling.
- Basic mechanical aptitude or ability.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Medium proficiency using electronic technology, including tablets, smartphones, and laptops.
- Valid driver's license for the state of residence and work, a good driving record, and ability to pass an MVR review.
- At least 1 year of work experience.
- Must reside within 30 miles of Taunton, Massachusetts.
Nice To Haves
- Working knowledge of Microsoft Office Suite.
- Two years of relevant work experience, such as general building maintenance.
- Basic electrical experience.
- Ability to read and understand schematics and parts lists.
Responsibilities
- Document work performed on equipment, including labor and parts, using the company technology platform.
- Maintain, report, and store parts inventory; file expense reports; and organize and replenish technician stock in the company vehicle.
- Communicate proactively with business partners, leaders, and customers about service needs, parts, and work performed.
- Complete all required training.
- Perform work according to safety practices and company rules; address safety concerns using sound judgment.
- Follow company safety, driving, and vehicle standards and complete pre- and post-vehicle inspections.
- Respond to on-site preventive maintenance calls and independently perform maintenance and minor equipment repairs at retail locations.
- Conduct preventive maintenance, light repairs, light electrical work, and general carpentry.
- Perform inspections, greasing, operation checks, and replacement of minor parts such as wheels and safety locks.
- Troubleshoot and resolve minor equipment issues.
- Travel between store locations as needed; some trips may involve overnight stays.
- Perform other responsibilities and duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
