Maintenance Service Professional - Norcross, GA

The Home Depot•GEORGIA - VIRTUAL - GA01, GA

About The Position

The Maintenance Service Professional provides commercial and industrial minor equipment repair and preventive maintenance services at big box retailers and other facilities. In some markets, the role also includes general facilities maintenance and removal of refrigerant for recycling. The technician services a range of equipment, including paint shakers, blind cutting machines, mobility carts, power stocker lifts, dock plates, pipe threaders, ladders, saws, carousels, compactors, bailers, densifiers, and other equipment, as well as performing light construction repairs such as carpentry, painting, light electrical, and plumbing. The technician generally works at various locations within a reasonable radius of their home, drives a company vehicle, and responds to on-site service needs. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The employee must reside within 15 miles of Norcross, Georgia. Overnight travel is typically required 5% to 20% of the time.

Requirements

Must be at least 18 years old.
Must be legally permitted to work in the United States.
Must be willing to obtain EPA 608 certification and perform refrigerant removal for recycling.
Basic mechanical aptitude or ability.
Excellent written and verbal communication skills.
Excellent customer service skills.
Medium proficiency using electronic technology, including tablets, smartphones, and laptops.
Valid driver's license for the state in which the employee lives and works, a good driving record, and ability to pass an MVR review.
At least 1 year of work experience.
Ability to meet the physical requirements, including lifting or handling materials or equipment up to 80 pounds and occasionally climbing equipment and working at heights up to 20 feet.
Must reside within 15 miles of Norcross, Georgia.

Nice To Haves

Working knowledge of Microsoft Office Suite.
Two years of relevant work experience, such as general building maintenance.
Basic electrical experience.
Ability to read and understand schematics and parts lists.

Responsibilities

Document all equipment work, including labor and parts, using the company technology platform.
Maintain, report, and store parts inventory; file expense reports; and replenish and organize technician stock in the company vehicle.
Communicate proactively with business partners and leaders about customer needs, parts, and equipment servicing, and communicate with customers about requested and completed service.
Complete all required training.
Perform work in accordance with safety practices and company safety rules and regulations; address and eliminate safety issues using sound judgment.
Comply with company driving and vehicle standards and complete pre- and post-vehicle inspections.
Perform light industrial equipment repairs and preventive maintenance at big box retailers.
Respond to on-site preventive maintenance service calls and conduct day-to-day maintenance and repairs independently while adhering to safety standards.
Perform preventive maintenance, light repairs, light electrical work, and general carpentry.
Conduct inspections, greasing, operation checks, and other preventive maintenance tasks, and replace minor parts such as wheels and safety locks.
Troubleshoot and resolve minor equipment issues.
Travel between store locations as needed, including occasional overnight travel.
Perform other responsibilities and duties as required.