About The Position

Under general supervision, the Field Engineer commissions audiovisual (AV) systems at client sites to achieve optimal performance in accordance with the project scope and design intent. The role includes drawing redlines, coordinating AV and client networks, and communicating with the project team and other stakeholders. The Field Engineer also pre-commissions systems in the office, configures and tests programming, troubleshoots systems, develops and modifies DSP files, and contributes feedback to improve system designs and implementation. The position requires frequent travel to job sites, including regular local travel and occasional remote travel.

Requirements

  • At least 3 years of experience in audio-visual installation or commissioning.
  • Ability to communicate concisely, consistently, and appropriately with the project team.
  • Ability to troubleshoot basic and complex AV and network systems.
  • Familiarity with MTR and Zoom Rooms.
  • Required DSP certification from at least one of these manufacturers: Biamp, QSC, or BSS.
  • Valid driver’s license in the employee’s state of residence.
  • Ability to spend most of the day on their feet moving around a jobsite.
  • Ability to occasionally lift at least 40 pounds and climb ladders and stairs.
  • Required vision abilities include close, distance, peripheral, and depth vision; must be able to hear.
  • Frequent travel by car and occasional airplane travel; local jobsite travel within a two-hour drive each way typically accounts for 70–90% of the role, and remote travel may reach 30% at times. Regular remote travel of 10% is required.

Nice To Haves

  • Proficiency with Microsoft Office 365.
  • Self-starter who can perform tasks with little direct oversight.
  • AVIXA CTS-I certification.
  • AVIXA CTS certification.
  • Extron AV Associate certification.
  • Audinate Dante Level 1 certification.
  • Control certification from QSC, Extron, or Crestron.
  • Good customer service skills.
  • Field installation or system design experience.
  • Knowledge of or familiarity with broadcast or hybrid conference/live-event systems.
  • Ability to commission and troubleshoot using only a virtual connection to the system with onsite support.
  • Audinate Dante Level 2 certification.
  • Biamp Tesira Server certification.
  • Q-Sys Level 2 and Control 201 certification.
  • Extron Certified Control Professional certification.
  • Shure Integrated Systems Level 1 certification.

Responsibilities

  • Commission AV systems at client sites by optimizing equipment settings to match the project scope and drawings.
  • Document system changes through redlines, return them to the Project Manager (PM) and Design Engineer (DE), and complete the project quality checklist.
  • Pre-commission systems in the office.
  • Perform programming and configuration loading and testing, and debug control systems in coordination with a remote programmer.
  • Regularly communicate project status to stakeholders.
  • Troubleshoot technical issues by tracing signal flow and engaging appropriate parties to resolve issues.
  • Configure AV networks and coordinate with client networks.
  • Create and modify DSP files for typical systems, emphasizing AEC optimization for videoconferencing and coordinating control objects with the programmer.
  • Provide lessons-learned feedback to installation, design, and pre-sales engineering teams to improve system designs, product selection, and implementation.
  • Archive configuration and programming files with appropriate labels to support the service team.
  • Maintain and develop certifications and technical knowledge.
  • Travel to job sites by car and occasionally by airplane; use a personal vehicle for required local travel and receive mileage reimbursement at the corporate rate.
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