Maintenance Service Coordinator - Parts Specialist

Casey's•Ankeny, IA

4d•$24 - $31•Hybrid

About The Position

The Maintenance Service Coordinator - Parts Specialist assists in the receipt, storage, accounting for a compilation of orders for tools, parts, equipment and supplies needed for emergency and non-emergency preventive maintenance and repair work ensuring repairs are completed on time. This position is responsible for shipping, invoicing, filing, and maintaining warranty claims with dealers/vendors.

Requirements

Associate degree required or relevant experience may be substituted.
Strong knowledge of maintenance reporting standards codes proper maintenance and repair techniques to assist outside repair facilities.
Familiarity with relevant safety components.
Must have the ability to assess equipment failures over the telephone and relay the proper information and location to repair facilities.
Ability to collaborate and build relationships based on transparency and mutual respect.
Ability to understand and deal effectively with problems and opportunities, which arise, in a complex environment.
Strong analytical skills with the ability to quickly recognize issues and opportunities to improve processes and drive efficiencies. Proficient time management and organizational skills.
Basic working knowledge of Microsoft Office programs including Word and Excel.
Work is partially sedentary and performed in an office setting.
Physical ability to stand, bend, twist, and lift up to 50 lbs.
Involves local travel within work hours as necessary. Must maintain a valid driver's license and have the physical ability to drive a vehicle for job related travel.

Nice To Haves

At least three years of work-related experience preferred.
Prior leadership experience is preferred.

Responsibilities

Work directly with maintenance repair facilities in processing invoices, proper parts and labor coding, and quality control.
Enters inventory data and verifies the delivery of items; checks invoices against purchase order to insure proper quantity, pricing, and quality.
Serves as a point of contact to take orders for part/supplies as well as package and ship parts/supplies to outlying service locations.
Communicates parts status as needed based on priority.
Review internal and external repair orders and ensure time and parts charged are accurate before closing out orders.
File internal and external repair work orders for policy/warranty support when reviewing during or prior to closing out work orders.
Ensure the CMMS Program (RTA) is accurate and up to date, reviewing processes and procedures as needed.
Provides administrative support to the Service teams.
Monitor and support RTA systems.
Other duties as assigned.