Maintenance Planner/Scheduler

HelloFresh • Irving, TX

1d

About The Position

The Maintenance Planner/Scheduler is a critical role within HelloFresh’s maintenance organization and associated brands. The position reviews maintenance requests, evaluates work scope, allocates resources, and schedules activities with impacted teams to minimize costly downtime and business interruptions while optimizing labor and materials. It also maintains accurate asset metadata and develops robust job plans to support data integrity. The role works closely with site, regional, and organizational maintenance leadership to keep operations running smoothly and help ensure people and processes reflect HelloFresh’s principles.

The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The role requires the ability to work in cold environments.

Requirements

• At least 5 years of progressive experience in a maintenance environment, preferably including planning and scheduling.
• High school diploma or equivalent education or experience.
• Experience with material handling equipment systems and a basic understanding of their installation, operation, and general maintenance best practices.
• Proficient or advanced knowledge of CMMS systems, preferably FMX and/or Fiix.
• Proficiency with standard office software for documents, spreadsheets, and presentations, such as Microsoft Office or Google Workspace.
• Ability to review data for accuracy, anomalies, and trends and discuss findings with maintenance leadership.
• Excellent verbal and written communication skills.
• Ability to read and understand drawings, schematics, and diagrams.
• Ability to multitask when needed.
• High integrity and ethics, with excellent follow-through.
• Ability to work in cold environments.

Nice To Haves

• Maintenance planning and scheduling experience.
• Knowledge of FMX and/or Fiix CMMS.

Responsibilities

• Forecast preventive maintenance work and balance daily workloads according to available labor and materials.
• Review incoming maintenance requests and assess criticality, work scope, and resource needs, consulting site technicians or management as needed.
• Evaluate equipment and request scope and prepare clear, descriptive job plans that document requirements for completing work effectively.
• Assess safety hazards and personal protective equipment requirements for maintenance staff and building associates.
• Estimate labor, materials, and tools; confirm availability before scheduling; and gather relevant documentation, such as drawings and manuals, for job packages.
• Work with the site inventory specialist or site leadership to ensure required parts are kitted and booked against the appropriate work request before scheduling.
• Coordinate with site operations and maintenance leadership to schedule work and communicate plans or adjustments to all impacted parties.
• Regularly review and report work backlog to management to support timely completion of work requests and predictive and preventive maintenance tasks.
• Review downtime data and potential warranty issues, escalating potential issues to site maintenance leadership and, when needed, the inventory specialist.
• Audit equipment records and metadata by checking equipment lines against CMMS equipment lists and verifying asset identification and location.
• Create or enroll new equipment in the CMMS and ensure its metadata is complete.
• Work with site maintenance leaders and technicians to improve planning processes and job plans.
• Collaborate with other planner-schedulers across the network to share best practices, experiences, and knowledge.
• Perform related duties as requested, including training new MRE staff, assisting Business Operations leaders with CMMS use, and helping launch new buildings.

Benefits

• Competitive hourly rate.
• 401(k) company match that vests immediately upon participation.
• Generous PTO and additional sick leave.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective the first day of employment.
• Up to 85% discount on HelloFresh meal-plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
• Access to employee resource groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED