Maintenance Manager - 5,000 Sign On Bonus, 50% Discount Rent, & Relocation Assistance

AION Management•Baltimore, MD

23h

About The Position

The Maintenance Manager oversees property-level maintenance and service operations to ensure assets are maintained safely, compliantly, and efficiently. The role leads the maintenance team, manages preventative maintenance, responds to service requests and emergencies, and ensures compliance with life-safety, regulatory, and company standards. The Maintenance Manager works closely with Operations leadership to protect property value, control costs, and support resident satisfaction. Responsibilities include overseeing maintenance for residential units, common areas, and building systems; coordinating service requests, unit turns, inspections, and emergency repairs; and maintaining HVAC, plumbing, electrical, life-safety, and mechanical equipment. The role plans and executes preventative maintenance programs, manages related materials and equipment, documents work in the designated maintenance management system, and initiates corrective action when potential issues are identified. The Maintenance Manager ensures compliance with codes and safety requirements, supervises and develops maintenance staff, coordinates vendor work, manages inventory, and follows purchasing and budget guidelines. The role also communicates with residents, property management, and regional leadership about maintenance matters and supports high-quality service delivery.

Requirements

High school diploma or equivalent.
At least 5 years of maintenance or facilities experience, preferably in multifamily or property management.
At least 2 years of supervisory or leadership experience.
Strong working knowledge of HVAC, plumbing, electrical, and life-safety systems.
EPA Universal Certification required.
Ability to clearly document work and use maintenance management software.
Proficiency in Microsoft Office.
Experience using mobile maintenance or inspection applications.
Strong leadership, communication, and coaching skills.
Valid driver’s license and reliable transportation.
Ability to lift up to 50 pounds.
Ability to climb ladders, access mechanical spaces, and work in varying weather conditions.
Ability to respond to after-hours emergencies as required.

Nice To Haves

Technical certification preferred.
CPO (Certified Pool Operator) strongly preferred.
OSHA 10 preferred.

Responsibilities

Oversee daily maintenance operations for residential units, common areas, and building systems.
Ensure timely response to service requests, unit turns, inspections, and emergency repairs.
Maintain HVAC, plumbing, electrical, life-safety, and mechanical systems and equipment.
Schedule, document, and close out service requests, unit turns, and inspections.
Plan, schedule, and execute preventative maintenance programs in accordance with company policy.
Order, organize, and manage materials and equipment required for preventative maintenance.
Ensure preventative maintenance inspections are completed, documented, and closed out in the maintenance management system.
Identify potential issues during preventative maintenance and initiate corrective actions.
Ensure compliance with life-safety standards, codes, and regulatory requirements.
Verify that smoke detectors, CO detectors, fire stops, and other safety devices are installed and functioning properly.
Immediately identify and report mold-related growth (AMG), leaks, and other high-risk conditions.
Maintain a safe working environment and enforce safety protocols and PPE requirements.
Supervise, train, and develop maintenance technicians and service staff.
Set performance expectations and ensure accountability within the service team.
Conduct regular safety meetings and technical training.
Promote professionalism, teamwork, and continuous improvement.
Coordinate and oversee vendor work in accordance with company standards.
Ensure vendors comply with safety, quality, and insurance requirements.
Manage maintenance inventory, storage, and organization of supplies.
Follow budgetary guidelines and purchasing policies.
Coordinate resident notifications related to preventative maintenance and service activities.
Communicate maintenance issues with property management, regional leadership, and residents.
Support resident satisfaction through high-quality service delivery.