Maintenance Manager

Bozzuto•San Francisco, CA
•$90,000 - $95,000

About The Position

The Maintenance Manager leads property maintenance operations at Bozzuto, setting an example consistent with the company’s core values and culture. The role includes hiring, developing, and educating technicians and community care associates; responding to residents’ service needs; and resolving HVAC, electrical, plumbing, and appliance issues. The manager oversees apartment make-ready and turnover, preventative maintenance, building upkeep, grounds maintenance, and the safe, efficient operation of property systems. The Maintenance Manager ensures compliance with applicable building, county, and safety codes and completion of required annual building-systems inspections. The role also leads cost-effective capital improvements and special projects, manages vendors and project budgets, and maintains staffing schedules that provide 24/7 emergency coverage. The position requires availability for property emergencies, including participation in an on-call rotation, and includes additional bonus opportunities.

Requirements

  • Education in the trades and at least 7 years of experience in facilities and/or residential building maintenance.
  • At least 3 years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
  • An HVAC, EPA, and/or NAPE certification.
  • Knowledge of risk management, OSHA, and MSDS.
  • Advanced skill in HVAC, plumbing, electrical, and appliance repair.
  • Basic carpentry, drywall, and painting skills.
  • Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
  • A safety mindset and attention to detail.
  • A builder’s mentality and familiarity with building systems.
  • Excellent written and verbal communication skills.
  • A sharp professional appearance.
  • Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
  • Availability for property emergencies, including an on-call rotation.
  • Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

  • Model standards and behaviors consistent with Bozzuto’s core values and culture.
  • Hire, develop, and provide on-the-job and classroom education opportunities for technicians and community care associates.
  • Follow up promptly on resident concerns and complete apartment service tickets meticulously.
  • Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
  • Manage apartment make-ready and turnover to support timely leasing and resident move-ins.
  • Execute preventative maintenance programs to preserve building value.
  • Maintain building appearance and community safety through general upkeep, cleanliness, snow removal, and grounds maintenance.
  • Sustain efficient operation of all property components.
  • Follow applicable building, county, and safety codes and standards while maintaining an accident-free operation.
  • Ensure completion of annual building-systems inspections required by the jurisdiction.
  • Lead cost-effective capital improvements and special projects.
  • Establish and manage vendor relationships and projects within budget parameters.
  • Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.

Benefits

  • Medical, dental, and vision coverage.
  • 20 days of paid time off plus holidays.
  • 401(k) program with company match.
  • Tuition reimbursement and other career development and growth programs.
  • Employee resource groups.
  • Additional bonus opportunities.
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