Maintenance Manager (Director of Maintenance) - BRTA
About The Position
The Maintenance Manager (Director of Maintenance) is responsible for developing and implementing the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations. This role provides leadership and direction to maintenance supervisors and technical teams, establishes performance goals, KPIs, and continuous improvement initiatives, and fosters a culture of safety, accountability, and operational excellence. The position also involves leading the Union relationship by understanding and monitoring compliance to the ratified CBA and managing union relationships to be productive and enable win-win outcomes. Other duties as assigned.
Requirements
- Minimum 5 years of vehicle, equipment, and hydraulic maintenance experience
- Minimum 3 years’ experience as a Maintenance Manager role in a Transit environment
- High School Diploma or equivalent.
- Must have a valid MA driver license, CDL preferred
- Ability to work without direct supervision.
- Ability to read, write and speak English.
- Union and contract negotiation experience
- Ability to work flexible schedules that may include nights, weekends, and holidays.
- Computer literate.
- High level of attention to detail.
- Effective communication skills, both written and oral.
- Strong organizational planning skills.
- Strong practical skills.
- Strong analysis and problem-solving skills.
- Basic math skills.
- Ability to work in a union environment.
Nice To Haves
- CDL preferred
Responsibilities
- Develop and implement the overall maintenance strategy for fleet and facilities to ensure safe, reliable transit operations
- Provide leadership and direction to maintenance supervisors, and technical teams
- Establish performance goals, KPIs, and continuous improvement initiatives
- Foster a culture of safety, accountability, and operational excellence
- Lead the Union relationship by understanding and monitoring compliance to the ratified CBA.
- Manage union relationships to be productive and enable win-win outcomes
- Oversee preventive, predictive, and corrective maintenance programs for buses, and non-revenue equipment
- Ensure all assets meet safety, regulatory, and manufacturer standards
- Manage maintenance schedules to maximize fleet availability and service reliability
- Oversee maintenance of support facilities, shops, and equipment
- Monitor and analyze maintenance performance metrics such as mean distance between failures (MDBF), asset availability, and on-time performance
- Identify trends and implement improvement plans to optimize reliability and reduce downtime
- Drive root cause analysis and corrective action programs
- Develop and manage annual maintenance operating and capital budgets
- Optimize labor, materials, inventory, and vendor costs
- Oversee procurement of parts, tools, and services
- Ensure compliance with Federal Transit Administration (FTA), DOT, OSHA, and other regulatory requirements
- Maintain and enforce safety programs and procedures
- Lead incident investigations and implement corrective actions
- Manage relationships with OEMs, suppliers, and third-party maintenance providers
- Oversee contracts for parts, services, and outsourced work
- Ensure vendor performance meets service level expectations
- Oversee the use and optimization of Computerized Maintenance Management Systems (CMMS)
- Leverage data analytics and emerging technologies to improve maintenance efficiency
- Support implementation of new systems, tools, and fleet technologies (e.g., electrification)
Benefits
- competitive compensation and benefits
- opportunities for development and growth throughout an exciting and rewarding career
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
High school or GED
