Maintenance Manager - Lincoln University

Thompson Hospitality Corporation•Lincoln University, PA

3d•Onsite

About The Position

Thompson Facilities is hiring a Maintenance Manager at Lincoln University. This role is responsible for overseeing the daily maintenance, repair, and preventive maintenance operations across the college campus to ensure a safe, functional, and well-maintained environment for students, faculty, staff, and visitors. The Maintenance Manager leads a team of skilled maintenance professionals, manages work order systems, coordinates vendor and contractor services, and ensures compliance with all applicable building codes, safety regulations, and institutional standards. This role collaborates closely with campus leadership to prioritize maintenance projects, manage budgets, optimize facility performance, and support the college's mission by maintaining high-quality learning, residential, and administrative spaces. Strong leadership, technical expertise, customer service, and organizational skills are essential for success in this role.

Requirements

High school diploma or GED required
5+ years of progressive facilities or maintenance experience in a high-volume environment (campus, hospitality, healthcare, or multi-unit operations preferred)
2–3+ years of supervisory or lead technician experience managing maintenance teams
Demonstrated experience with preventive maintenance programs and emergency repair response
Experience working in environments with multiple stakeholders (students, faculty, operations leaders, vendors)
Strong knowledge of HVAC, electrical, plumbing, refrigeration, and general building systems
Proficiency with CMMS/work order systems for tracking maintenance requests and preventive maintenance
Ability to read and interpret technical manuals, blueprints, and facility schematics
Strong troubleshooting and problem-solving skills across multiple trades
Proven ability to lead, supervise, and develop maintenance teams in a fast-paced environment
Strong prioritization and time management skills with multiple urgent demands
Ability to coordinate contractors and vendors while ensuring quality control and accountability
Experience managing maintenance schedules to minimize disruption to operations
Strong communication skills to work cross-functionally with dining, housing, and campus leadership teams
Strong understanding of OSHA standards, workplace safety, and hazard prevention
Experience conducting facility safety inspections and maintaining compliance documentation
Commitment to health, safety, and sanitation standards in food service and campus environments
Ability to support emergency preparedness and response procedures
Strong alignment with service excellence and guest/student experience focus
Hands-on, “lead from the field” leadership style
Sense of urgency and accountability in resolving operational issues
Collaborative mindset with dining, facilities, and campus leadership teams
Commitment to maintaining clean, safe, and high-quality environments consistent with brand standards

Nice To Haves

Associate’s or Bachelor’s degree in Facilities Management, Engineering, Industrial Technology, or related field preferred
HVAC, Electrical, Plumbing, or General Maintenance certifications strongly preferred
OSHA 10 or OSHA 30 certification preferred (or ability to obtain upon hire)
EPA Section 608 Certification (for refrigeration/HVAC systems) preferred
Experience supporting food service operations, commercial kitchens, or institutional facilities strongly preferred
Familiarity with commercial kitchen equipment maintenance (preferred in campus dining environments)

Responsibilities

Oversee daily maintenance operations across campus buildings (academic, residential, administrative, athletic facilities)
Coordinate preventive maintenance schedules for HVAC, plumbing, electrical, roofing, elevators, and general building systems
Respond to and prioritize emergency repair requests and urgent facility issues
Ensure all facilities are safe, functional, and compliant with building codes and regulations
Supervise maintenance staff, including tradespeople, custodians, and technicians
Assign daily work orders and monitor completion of tasks
Provide training, coaching, and performance evaluations for maintenance personnel
Ensure proper staffing coverage for 24/7 or on-call facility needs (if applicable)
Manage computerized maintenance management systems (CMMS) or work order systems
Track, prioritize, and close out maintenance requests in a timely manner
Coordinate and oversee outside contractors and vendors for specialized repairs or projects
Inspect contractor work to ensure quality and compliance with specifications
Assist in developing and managing the maintenance department budget
Monitor supply usage, inventory, and procurement of maintenance materials
Recommend cost-saving strategies and capital improvement needs
Track expenditures related to repairs, equipment, and facility upgrades
Ensure compliance with OSHA standards, environmental regulations, and institutional safety policies
Conduct regular safety inspections and address hazards promptly
Maintain records for inspections, permits, and compliance documentation
Support emergency preparedness and response planning (fire drills, evacuations, severe weather readiness)
Support renovation, construction, and campus improvement projects
Collaborate with facilities leadership, campus administration, and external architects/engineers
Oversee space modifications, repairs, and infrastructure improvements
Serve as a point of contact for faculty, staff, and students regarding facility issues
Ensure timely communication and resolution of maintenance concerns
Promote a safe, clean, and well-maintained learning environment