(NGIS NNSY PORTSMOUTH) MAINTENANCE MANAGER

NEXCOM•Portsmouth, VA

About The Position

Manages the daily maintenance operations of a 200-room NEXCOM Hospitality Group (NHG) property. Develops, organizes, coordinates, executes, and supervises the site's maintenance, repair, and renovation program, and provides input for short- and long-range planning. The position plans and schedules maintenance work, performs and coordinates building maintenance, inspects facilities, and follows up on corrective actions. It is responsible for staff supervision and training, compliance with operating and safety procedures, and maintenance of tools and equipment. The manager also supports maintenance-related administrative actions, cost estimates, staffing schedules, and workplace and guest security and privacy.

Requirements

Three years of experience providing knowledge of general maintenance practices involving upkeep of buildings, grounds, fixtures, equipment, and similar property.
One year of general maintenance work involving a variety of trade practices, such as air conditioning and refrigeration, electrical work, plumbing, carpentry, masonry, or painting.
Knowledge of safety and environmental rules and regulations concerning procedures, tools, mechanical and electrified equipment, chemicals, and basic safe work practices.
Knowledge or experience in supervision of human resources.
Physical ability to stand, stoop, bend, kneel, climb, and work in tiring and uncomfortable positions; frequently lift and carry materials weighing up to 50 pounds.

Nice To Haves

A recognized professional certification or license in one trade, such as plumbing, HVAC, electrical, carpentry, or painting.

Responsibilities

Develop, organize, coordinate, execute, and supervise a comprehensive site-level maintenance, repair, and renovation program; provide input for short- and long-range planning.
Use the Property Management System (PMS) to access guest-room information and status, retrieve occupancy data, and maintain out-of-order and out-of-inventory guest-room requirements.
Plan and schedule production-oriented work for maintenance personnel daily, weekly, monthly, and quarterly, adjusting staffing levels to workload demand.
Perform maintenance work at assigned NHG buildings and coordinate maintenance work in NHG facilities with Public Works, NAVFAC planners, and outside organizations.
Inspect facilities and common areas, conduct additional inspections as requested by management, Command, Regional, or NHG staff, and follow up promptly on corrective actions to ensure completion and guest satisfaction.
Ensure compliance with standard operating procedures and safety requirements; provide formal and on-the-job training to maintenance staff and maintain an inventory of tools and equipment.
Ensure maintenance operations follow established instructions and procedures.
Prepare facility briefings and evaluations and NAVPERS requests for actions; coordinate interviews for maintenance laborer and groundskeeping staff; prepare in-house self-help project cost estimates and evaluate contractor proposal estimates for work funded by NHG Non-Appropriated Funds.
May supervise Maintenance Supervisors, Maintenance Mechanics, Maintenance Workers, Groundskeepers, and Motor Vehicle Operators; conduct counseling and evaluations, ensure required training is completed, and recommend awards to the supervisor.
Participate in approving or recommending leave and ensure work schedules meet program requirements.
Handle staff suggestions and complaints tactfully and diplomatically, referring difficult or unusual situations to management.
Ensure EEO concepts are applied and an appropriate work environment is maintained.
Ensure guest security and privacy at all times.
Perform other related duties as assigned.