Maintenance II - Pac Station North, Santa Cruz CA

Eden Housing•Santa Cruz, CA

5d•$23 - $26•Onsite

About The Position

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have up to 149 units. This position may participate in the Maintenance Onboarding Support program after two years of employment with Eden. The role involves utilizing Yardi software for work orders, communicating with residents about delays, and potentially training other technicians. Daily property walks to identify deficiencies, quarterly property inspections, and annual unit inspections are also key responsibilities. The position assists in custodial work and grounds maintenance, ensuring safety protocols are followed. Technology use includes recording time via cell phone, participating in company meetings via ZOOM and Teams, and ordering parts online. Effective communication and teamwork are essential, including active participation in Teams groups, daily check-ins, and professional engagement with residents, handling concerns with tact and diplomacy. The role also involves participating in an on-call emergency schedule and assisting with the property’s emergency response plan. Specific job knowledge includes rekeying locks, rescreening windows, unclogging sinks/toilets, replacing disposals/faucets, drywall repairs, HVAC troubleshooting, preparing vacant units, painting, appliance repairs, door installation, and blinds installation. Maintaining accurate records for preventative maintenance, inspecting equipment, completing basic irrigation repairs, and managing preventative maintenance contracts are also required. The role may involve soliciting bids, walking properties with vendors, and preparing bid comparison forms. If no Maintenance Technician III is present, this role ensures awareness of asbestos or lead on the property and proper procedure adherence.

Requirements

Minimum of two years’ experience in a maintenance or construction environment.
High school diploma or GED
Ability to work with a minimal supervision.
Attentive to detail
Ability to demonstrate skilled in the safe use of tools
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to contribute to routine written reports and correspondence.
Ability to communicate effectively with residents or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Desirable second language skills may vary site by site

Responsibilities

Utilize Yardi software to create and/or complete work orders and sync daily
Communicate with resident if there are delays in completing work such as needing to order parts
Able to train other maintenance technicians on how to complete work orders using cell phone or tablet
Actively walk the property daily looking for deficiencies and if found, create and submit work order
Complete quarterly property inspections and annual unit inspections using phone or tablet. Include photos of deficiencies and sync inspection at day end
Notify Community Manager if habitability or other deficiencies are witnessed while completing an inspection or work order
Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc.
Assists in grounds work, as needed
Ensure trash enclosures are free of overflowing trash
Follow safety protocols when moving dumpsters for trash pick up
Inspect dumpsters regularly and report any deficiencies to Community Manage
Utilize cell phone to record time worked and lunch break periods
Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”
Actively participate in the Teams group – Property Operations Maintenance
Order parts and supplies online
Work with Eden’s Procurement Department to secure the best possible pricing for goods and services
Actively participate in the Teams group – Property Operations Maintenance
Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager
Professionally engage with residents
Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
Be on time when attending training sessions and company meetings
Working with Community Manager and/or Maintenance Technician III, present subject matter at monthly site safety meetings
Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties.
Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB
Assist other team members, participate in team days and company events
Key participant with the property’s emergency response plan team
Coaches others on how to complete tasks successfully and per Eden policies and procedures
Rekeying / replacing door locks
Proficient in rescreening window screen
Unclog a sink or toilet
Replace a garbage disposal, faucet
Complete drywall repairs and satisfactorily texture, as needed
Able to trouble shoot HVAC systems
Prepare vacant units for occupancy within five days
Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
Troubleshoot and complete routine appliance repairs
Hang and fit doors
Install mini/vertical blinds
Follow manufacturer directions for utilizing products
Maintain accurate records regarding preventative monthly maintenance on all equipment based on manufacture recommendations as required by housing regulations or codes
Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard
Complete basic irrigation repairs
Maintain schedule for preventative maintenance contracts that may include elevator, roof, boiler, hot water heater, gate and access-controlled points, etc.
Solicit bids, walk property with vendor, prepare Bid Comparison form and provide recommendation on vendor selection for property specific projects, as requested
Working with Community Manager and Maintenance Technician III, if applicable, ensure monthly safety meetings are consistently scheduled and safety topics discussed are appropriate for the property / team members
Special projects and other responsibilities may be assigned
When there is not a Maintenance Technician III at the property, ensure all team members are aware of any asbestos or lead on the property. Keep corresponding binders available to all team members, at all times and ensure proper procedure is followed if remove is required