About The Position

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. The role performs daily cleaning activities, maintenance tasks, and supply replenishment, and requires high standards for hygiene and attention to detail. This is an hourly, part-time position. The associate supports store operations and customer experience by maintaining store cleanliness, restocking supplies, identifying and addressing safety hazards, and assisting customers and teammates. The role follows asset protection procedures, safety guidelines, and security protocols.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to use data and guidance to support timely and effective decisions.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
  • Thoroughly clean restrooms and the associate breakroom, sanitize surfaces and breakroom appliances, and restock essential items.
  • Replenish supplies at registers, including bags, boxes, and tissue paper, and remove unnecessary items.
  • Organize and replenish cleaning and maintenance supplies to promote efficiency and ease of access for the store team.
  • Identify and promptly resolve safety hazards, such as spills, icy sidewalks, and broken glass.
  • Replace interior and exterior lights to maintain a well-lit store environment.
  • Use training tools and other resources, and embrace feedback, to build knowledge of operational processes and procedures and strengthen performance.
  • Stay informed about products, promotions, policies, and store events to enhance execution.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements to contribute to a positive store culture.
  • Warmly acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other tasks as assigned.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.
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