Maintenance Helper - Elevator/Hoist Crew

Eastman • Kingsport, TN

5d • Onsite

About The Position

The Centralized Maintenance and Services (CM&S) Division is seeking a maintenance craft person for the Elevator / Hoist Crew. The role provides maintenance, troubleshooting, preventive care, and emergency response for elevators and hoists across the Kingsport site. The craft person troubleshoots, diagnoses, and repairs associated mechanical and electrical equipment, with an emphasis on electrical troubleshooting. Working with a team member, the employee takes ownership of hoist inspections or a set number of area-specific elevators, including preventive maintenance, inspections, documentation, and follow-up. The role involves independent work as well as teamwork, and participation in a scheduled on-call rotation.

The position follows a five-week rotating schedule: three weeks of Monday–Thursday, 10-hour days; one week of Tuesday–Friday; and one weekend of Thursday–Sunday. The schedule provides six consecutive days off per five-week rotation, per the staffing plan. One person is scheduled periodically for after-hours on-call coverage, approximately once every 10 weeks, and must be reachable and able to respond under departmental policy. Overtime may be required.

The employee must follow safety procedures and wear company-provided personal protective equipment in designated areas, with specialized protective equipment when required. Physical work may involve climbing, ladders, scaffolds, platforms, crane baskets, JLG lifts, and confined spaces. The employee must be able to perform the job's physical requirements with or without reasonable accommodations. The role also requires basic computer use, including email and data entry, and clear written and verbal communication.

The candidate must complete required training for a mechanic position, including the apprenticeship program through Northeast State where applicable, within the prescribed timeframe. WorkKeys assessments are preferred at hire, and Eastman's required score levels must be achieved within 12 months of hire.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Valid driver's license.
• Legally authorized to work in the United States.
• At least 3 years of experience working on elevators, including maintenance repair and preventive maintenance.
• Demonstrated commitment to safety and ability to follow company safety programs and life-critical processes.
• Ability to work independently, manage workload, and prioritize tasks.
• Strong teamwork and communication skills, including clear and concise verbal and written communication.
• Ability to work the rotating schedule, including weekend coverage and scheduled on-call rotation, and to work overtime as required.
• Ability to perform the physical requirements of the job with or without reasonable accommodations, including climbing, working from ladders, scaffolds, platforms, crane baskets and JLG lifts, and working in confined spaces.
• Basic computer skills, including creating, sending, and receiving emails and data entry.
• Mechanical and electrical aptitude to maintain equipment performance in the area of responsibility.
• Strong work ethic, initiative, and professional attitude.
• Must achieve Eastman's required WorkKeys assessment score levels within 12 months of hire: Reading for Information / Workplace Documents Level 6, Locating Information / Graphic Literacy Level 5, and Applied Mathematics Level 6.

Nice To Haves

• Ability to troubleshoot electrical equipment.
• Applicable elevator certifications.
• WorkKeys assessment at the time of hire.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical equipment associated with elevators and hoists, with an emphasis on electrical troubleshooting.
• Perform preventive maintenance and inspections on hoists or assigned area-specific elevators with a team member.
• Document inspections and maintenance, and follow up on identified needs.
• Work independently when required, manage workload, set priorities, and report progress to supervision.
• Provide after-hours emergency support and participate in the scheduled on-call rotation.
• Work cooperatively with the team and assist coworkers as needed.
• Follow company safety procedures and programs, including life-critical processes, and use required personal protective equipment.
• Complete required mechanic training, including the applicable apprenticeship program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED