Maintanance Engineer

Blue Sky Hospitality Solutions•Baton Rouge, LA

28d•Onsite

About The Position

The Maintenance Engineer is responsible for the repair and maintenance of the hotel’s facility in accordance with Brand standards for quality, cleanliness, guest satisfaction, safety and security. This role involves responding to guest repair requests, performing preventative maintenance, and safely executing complex repairs on various hotel systems including electrical, plumbing, and HVAC equipment.

Requirements

High School or equivalent
At least one (1) year of related general repair experience is preferred.
Display above average engineering operations skills and strong general mechanical ability.
Proficiency in at least three of the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
Above average skills in three more of the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
Basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
Working knowledge and skill in the safe use of hand and power tools and other materials required to perform repair.
Ability to work in a fast-pace, high-energy and demanding work environment.
Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Able to work varied shifts, including Weekday, Evenings, weekends and holidays.
While performing the duties of this position, the job regularly requires one to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Standing and walking for an entire shift.

Nice To Haves

At least one (1) year of related general repair experience is preferred.

Responsibilities

Respond and attend to guest repair requests.
Adhere to quality expectations and standards.
Communicate with guests/customers to resolve maintenance issues with little to no supervision.
Manage guest requests, inquiries, and complaints promptly and completely.
Ensure follow up with guests are performed in a timely manner to maintain a high level of guest satisfaction and quality service.
Negotiate compromise in accordance to the “Make it Right” established guidelines in the event of dissatisfaction.
Perform preventative maintenance as scheduled by Chief Engineer.
Maintain inventory and requisition parts and supplies as needed.
Document each day’s activities and problems that occur and communicate them to the other shifts using approved communication programs and standards.
Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters, ensuring all methods, materials and practices meet company standards and Local and National codes.
Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TVs.
Use the Lockout/Tagout system before performing any maintenance work.
Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift.
Report all accidents and injuries in a timely manner.
Report any maintenance problems, safety hazards, and properly store flammable materials.
Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
Perform any other job related duties as assigned.
Identify, locate, and operate all shut-off valves for equipment.
Perform Engineer on Duty responsibilities, including readings and rounds.
Comply with attendance rules and be available to work on a regular basis.
Able to work varied shifts, including Weekday, Evenings, weekends and holidays.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.