Maintenance Dispatcher - 1st, 2nd & 3rd Shifts
About The Position
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Maintenance Dispatcher, your job duties will include, but may not be limited to: Analyze, modify, assign, and schedule maintenance tasks and activities. Dispatch personnel to address various facilities, controls, and maintenance work orders. Procure quotes and order tools and components. Maintain maintenance records related to reactive line calls, preventative maintenance, and defective equipment. Understand and maintain maintenance department metrics. Follow standard operating procedures and area specific work instructions. Provide information to supervisors and managers about processes within assigned area. Maintain a safe and clean workstation. Perform any other assigned duties. This is a unique role that will require work hours that vary from a typical schedule. There will be times when the successful candidate will be required to support activities and installations during weekends, holidays, and plant shutdowns.
Requirements
- Minimum of 4 months' experience in a machining, manufacturing, or warehouse environment or industry certification.
- Familiarity with mechanical products and components and the utilization of hand tools.
Nice To Haves
- Previous experience as a dispatcher or experience doing similar work.
- Prior experience using dispatch software and tracking systems (i.e. Maintenance 5K).
- Previous experience reading work orders and/or performing work orders.
- Previous experience reading and interpreting part prints, schematics, and/or blueprints.
- Experience using software such as Microsoft Excel, Word, and/or PowerPoint.
- Previous experience with Standard Operating Procedures or Standard Work.
Responsibilities
- Analyze, modify, assign, and schedule maintenance tasks and activities.
- Dispatch personnel to address various facilities, controls, and maintenance work orders.
- Procure quotes and order tools and components.
- Maintain maintenance records related to reactive line calls, preventative maintenance, and defective equipment.
- Understand and maintain maintenance department metrics.
- Follow standard operating procedures and area specific work instructions.
- Provide information to supervisors and managers about processes within assigned area.
- Maintain a safe and clean workstation.
- Perform any other assigned duties.
Benefits
- competitive wages
- quarterly bonus
- comprehensive benefits (medical, dental, vision, RX, and 401K)
- paid holidays
- paid time off
- paid training
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
