Maintenance Coordinator

West Shore•Palm Beach Gardens, FL

10d•Onsite

About The Position

Property Management is presently accepting resumes for a full-time Maintenance Coordinator for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture. We are seeking polished, organized and professional team members with strong administrative and communication skills, a working knowledge of maintenance operations, and a commitment to apply their very best in a fast-moving environment that rewards your efforts. Through training, coaching and continued education, we develop our team members to become the best in the industry!

Requirements

Previous experience in property management, maintenance coordination, or a related administrative role preferred
Strong computer skills, including property management software, Microsoft Office/Google Workspace, and mobile work order apps
General knowledge of maintenance systems (plumbing, electrical, HVAC, appliances) to accurately triage and assign requests
Excellent organizational, time management and multitasking skills
Strong written and verbal communication skills
Ability to work flexible hours as needed

Responsibilities

Receive, enter and prioritize resident work orders through the property management software
Assign work orders to maintenance technicians based on priority, skill set and workload
Monitor work order progress and ensure completion within established timeframes
Review completed work orders for accuracy and close them out in the system, including notes, labor and materials used
Track and schedule make-readies to ensure units are rent-ready by move-in dates
Coordinate with the Community Manager and Maintenance Supervisor on projects, priorities and staffing needs
Communicate with residents regarding work order status, scheduled entries and follow-ups in a professional, customer-focused manner
Schedule, coordinate and follow up with outside vendors and contractors; obtain quotes and verify work is completed
Maintain the preventative maintenance calendar and ensure tasks are scheduled and documented
Manage parts and supply inventory, place orders, and track purchase orders and invoices
Generate and review reports on work order volume, completion times and open items
Maintain accurate maintenance records, warranties, equipment logs and compliance documentation
Route after-hours emergency calls and coordinate on-call response as needed
Assist with basic maintenance tasks (e.g. minor repairs, light fixtures, filter changes) when needed
Comply with safety regulations and maintain organized records and work areas
Complete other tasks as directed and assigned