Maintenance Coordinator

Dweck Properties•Arlington, VA

About The Position

As our Maintenance Coordinator, you are the go-to person for residents when maintenance needs arise and a key partner to our onsite maintenance team. You’ll keep service requests, work orders, vendors, inventory, and communication organized to help deliver a seamless resident experience. You’re organized, responsive, comfortable juggling multiple priorities, and committed to providing outstanding service. Your commitment to Be Outstanding, Do What Matters, Take Care, Stay Curious, and Live the Truth helps make Dweck a great place to work and live.

Requirements

High school diploma or GED.
1+ years of experience in an administrative or office support role; multifamily experience is a plus.
Experience with Yardi is a plus.

Responsibilities

Coordinate resident service requests and maintenance communication.
Manage and track work orders, apartment turnovers, scheduled maintenance, and emergency requests.
Keep residents informed and ensure timely follow-up on maintenance needs.
Coordinate scheduling and service with vendors.
Order and track maintenance supplies, tools, and inventory.
Process invoices and maintain maintenance records and reports.
Provide administrative support to the maintenance team.
Assist with coordinating apartment turnovers and Rent Ready homes.
Support emergency reporting and property safety procedures.
Build positive relationships with residents, team members, and vendor partners.
Deliver an outstanding experience for residents and customers.
Communicate clearly, professionally, and thoughtfully.
Bring a positive, collaborative approach to your work.
Stay organized, follow through on commitments, and be a dependable team player.
Work with integrity and take pride in delivering quality work.