Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations

Towne • Oak Island, NC

13d

About The Position

The Maintenance Coordinator/Administrative Assistant for Oak Island Accommodations handles maintenance-related calls from property owners and guests and provides professional, courteous service to owners, guests, and vendors by phone, email, and in person. The role works with owners and guests to address issues and resolutions when applicable, uses multiple computer systems—including property management software, Outlook, and smart home technology sites—and communicates with other departments. It also maintains maintenance programs and complies with applicable federal anti-money-laundering laws, rules, and regulations, including the Bank Secrecy Act. Weekend availability is required.

Requirements

• Knowledge of Excel, Word, Outlook, and property management software.
• High school diploma or equivalent.
• Time management skills.
• Team player.
• Efficient communication skills.
• At least one year of experience in vacation rentals or a related field is noted, but is not required.

Responsibilities

• Answer calls from owners and guests regarding maintenance issues in rental properties.
• Provide professional and courteous customer service to owners, guests, and vendors by phone, email, and face-to-face meetings.
• Work with owners and guests on issues and resolutions when applicable.
• Work in multiple computer systems simultaneously, including property management software, Outlook, and smart home technology sites.
• Communicate with other departments.
• Maintain maintenance programs.
• Obey applicable federal laws, rules, and regulations relating to anti-money laundering, including the Bank Secrecy Act.
• Be available to work weekends.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED