Maintenance Assistant

Dial Silvercrest Corp•Prairie Village, KS

11d•Onsite

About The Position

The Maintenance Assistant executes maintenance requests by diagnosing problems and making repairs to maintain the community’s physical condition and appearance according to operating and safety standards. The role ensures service requests and repairs are completed in a timely manner, helps prepare vacant apartments for occupancy, and provides responsive service to residents. The position may involve occasional weekend work for special events, snowstorms, or maintenance emergencies, and may require being on call according to the work schedule.

Requirements

High school graduate or GED.
Must be at least 18 years old.
One year of experience in property management maintenance.
Valid driver’s license.
Handyman skills.
Promote teamwork in providing services to residents.
Able to frequently use general maintenance tools, supplies, and equipment, including hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders, and safety equipment.
Able to frequently handle and use chemicals and general cleaning supplies.
Able to adapt to new information and changing demands, shift focus between tasks, manage transitions, and adapt to customer needs.
Ability to be on call as required by the work schedule.
Able to manage competing priorities and work in a fast-paced environment.
Able to perform basic arithmetic, including measurement and calculations such as estimates, averages, percentages, and totals.
Able to demonstrate a high level of service delivery.
Able to occasionally operate general office equipment, including a personal computer, telephone, photocopying machine, facsimile machine, and postage machine.

Nice To Haves

Familiarity with general cleaning procedures.
Willingness to learn and help others.
Enjoyment in working with older adults.

Responsibilities

Diagnose and repair issues involving HVAC, electrical systems, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting and wallpaper, pools and spas, and waste management systems.
Complete assigned service requests and repairs safely, promptly, and in accordance with company operating and equipment/supply standards.
Perform turn-key work to ensure vacant apartment homes are rent ready in a timely manner.
Maintain customer service standards; respond to resident requests, work to minimize or resolve problems and complaints, and follow through to confirm resolution.
Apply applicable company policies and procedures, including operating and safety standards.
Promote safe work practices among on-site staff.
Ensure compliance with applicable federal, state, and local laws, including Fair Housing regulations, building codes, and environmental laws and regulations.
Assist with organizing and prioritizing service requests and general maintenance tasks.
Drive a company vehicle from the community to social or other destinations if required by the community.
May supervise other team members and outside contractors.
Perform duties with urgency and a high level of accuracy.
Perform other duties as assigned.
Work occasional weekends for special events, snowstorms, or maintenance emergencies.