Maintenanace Area Lead

United Protestant Association of NSW Limited•Orange, FL

3d•Hybrid

About The Position

The United Protestant Association of NSW Limited (“UPA”) is seeking a Maintenance Area Lead to join their team at either the Orange or Dubbo campus to support their Central West communities. UPA is a values-driven non-profit care organization serving local communities throughout NSW, with a vision of always ensuring they have “our people by our side”.

Requirements

Current Driver Licence
Trade certificate or relevant technical qualification
Demonstrated experience managing multi-site maintenance or facilities operations
Experience using asset management systems (e.g. FM Clarity or similar)
Strong data analysis and performance reporting capability
Ability to balance strategic oversight with hands-on operational support
Financial and commercial acumen
Proven leadership experience managing maintenance teams across multiple sites, including performance management, coaching and workforce development
Excellent written and verbal communication skills
Ability to interpret and apply legislative, regulatory and compliance standards relating to building maintenance
Ability to implement preventative and corrective maintenance programs (within scope of practice)
Ability to work with minimal supervision
Strong problem-solving, conflict resolution and negotiation skills
Strong organisational and time management skills
Ability to demonstrate flexibility, initiative and adaptability
Ability to manage change effectively
Vaccinations in accordance with organisational policy
Satisfactory Criminal History Check and other required screening checks (including renewals)
Compliance with uniform policy, including high-visibility safety clothing
Ability to travel between sites as required
Current driver licence (essential for role mobility)
Test and Tag Certificate (desirable/advantageous)
Physical capability to lift up to 20kg
Physical capability to work in ceiling or confined spaces
Physical capability to stand and walk for extended periods across multiple sites
Flexibility in working hours in line with operational requirements

Nice To Haves

Experience in aged care, health or other regulated environments
Experience coordinating contractors and supporting compliance, audit or asset management activities
LR (Light Rigid) or higher driver licence

Responsibilities

Lead and coordinate maintenance services across multiple sites, ensuring consistent service delivery standards.
Oversee the delivery of maintenance services, including prioritization and timely completion of work orders.
Drive execution of preventative and corrective maintenance programs to ensure asset reliability and minimize reactive works.
Monitor service delivery performance, including backlog levels, response times and completion rates.
Identify operational risks and escalate issues impacting service continuity.
Provide hands-on operational support to maintenance teams.
Lead the effective use of the asset management system to support maintenance planning, tracking and reporting.
Maintain accurate asset registers, maintenance schedules and work order data.
Monitor and report on key maintenance KPIs, including backlog management, response times, and asset lifecycle performance.
Analyze maintenance data to support decision-making and improve asset outcomes.
Drive consistent system usage and data quality across all sites.
Manage maintenance budgets across multiple sites.
Monitor expenditure and implement cost-saving opportunities through proactive maintenance strategies.
Support budget planning, forecasting and financial reporting.
Ensure financial accountability across maintenance operations.
Plan and coordinate maintenance resources across multiple sites.
Manage workforce coverage to maintain service continuity during leave, vacancies and changing operational demands.
Identify resourcing gaps and implement appropriate solutions.
Support workforce planning aligned to operational requirements.
Lead, coach and develop maintenance teams to achieve consistent performance outcomes.
Manage employee performance, capability development and engagement.
Foster a culture of accountability, safety and continuous improvement.
Provide leadership to ensure consistent standards, behaviours and service delivery.
Support recruitment and onboarding of maintenance personnel.
Manage contractor and supplier relationships across the portfolio.
Monitor contractor performance against service level agreements and compliance requirements.
Coordinate contractor engagement in line with organisational standards.
Support the development and maintenance of preferred supplier arrangements.
Contribute to the development and implementation of maintenance and asset management strategies.
Identify and implement improvements to systems, processes and service delivery.
Support organisational initiatives relating to infrastructure, sustainability and capital works.
Ensure compliance with all relevant WHS legislation, policies and procedures.
Participate in WHS activities and training as required.
Take reasonable care of personal health and safety and that of others.
Maintain a safe working environment.
Follow safe work practices and promote safe use of equipment and resources.
Report hazards, incidents, injuries and near misses through the incident management system.
Contribute to a positive, collaborative and supportive work environment.
Promote a workplace free from discrimination, harassment and bullying.
Participate in performance development and review processes.
Comply with UPA policies, procedures, Code of Conduct and legislative requirements.
Maintain confidentiality and act professionally at all times.
Complete mandatory training and participate in relevant professional development activities.
Maintain knowledge of current industry trends and best practices.
Undertake other duties consistent with the role as required.

Benefits

Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free)
Access to a Wellness Program
Employee Assistance Program
Up to $500 retention bonus for permanent appointments
Support provided for your ongoing AHPRA registration requirements (including payment of annual fees)
Platinum Member of the Australian College of Nursing
Supportive and friendly work environment
Work/life balance and flexible working arrangements available
Workplace education and support provided
Opportunity to make a real difference to your community and the lives of those in need