Maintenanace Area Lead

United Protestant Association of NSW LimitedOrange, FL
Hybrid

About The Position

The United Protestant Association of NSW Limited (“UPA”) is seeking a Maintenance Area Lead to join their team at either the Orange or Dubbo campus to support their Central West communities. UPA is a values-driven non-profit care organization serving local communities throughout NSW, with a vision of always ensuring they have “our people by our side”.

Requirements

  • Current Driver Licence
  • Trade certificate or relevant technical qualification
  • Demonstrated experience managing multi-site maintenance or facilities operations
  • Experience using asset management systems (e.g. FM Clarity or similar)
  • Strong data analysis and performance reporting capability
  • Ability to balance strategic oversight with hands-on operational support
  • Financial and commercial acumen
  • Proven leadership experience managing maintenance teams across multiple sites, including performance management, coaching and workforce development
  • Excellent written and verbal communication skills
  • Ability to interpret and apply legislative, regulatory and compliance standards relating to building maintenance
  • Ability to implement preventative and corrective maintenance programs (within scope of practice)
  • Ability to work with minimal supervision
  • Strong problem-solving, conflict resolution and negotiation skills
  • Strong organisational and time management skills
  • Ability to demonstrate flexibility, initiative and adaptability
  • Ability to manage change effectively
  • Vaccinations in accordance with organisational policy
  • Satisfactory Criminal History Check and other required screening checks (including renewals)
  • Compliance with uniform policy, including high-visibility safety clothing
  • Ability to travel between sites as required
  • Current driver licence (essential for role mobility)
  • Test and Tag Certificate (desirable/advantageous)
  • Physical capability to lift up to 20kg
  • Physical capability to work in ceiling or confined spaces
  • Physical capability to stand and walk for extended periods across multiple sites
  • Flexibility in working hours in line with operational requirements

Nice To Haves

  • Experience in aged care, health or other regulated environments
  • Experience coordinating contractors and supporting compliance, audit or asset management activities
  • LR (Light Rigid) or higher driver licence

Responsibilities

  • Lead and coordinate maintenance services across multiple sites, ensuring consistent service delivery standards.
  • Oversee the delivery of maintenance services, including prioritization and timely completion of work orders.
  • Drive execution of preventative and corrective maintenance programs to ensure asset reliability and minimize reactive works.
  • Monitor service delivery performance, including backlog levels, response times and completion rates.
  • Identify operational risks and escalate issues impacting service continuity.
  • Provide hands-on operational support to maintenance teams.
  • Lead the effective use of the asset management system to support maintenance planning, tracking and reporting.
  • Maintain accurate asset registers, maintenance schedules and work order data.
  • Monitor and report on key maintenance KPIs, including backlog management, response times, and asset lifecycle performance.
  • Analyze maintenance data to support decision-making and improve asset outcomes.
  • Drive consistent system usage and data quality across all sites.
  • Manage maintenance budgets across multiple sites.
  • Monitor expenditure and implement cost-saving opportunities through proactive maintenance strategies.
  • Support budget planning, forecasting and financial reporting.
  • Ensure financial accountability across maintenance operations.
  • Plan and coordinate maintenance resources across multiple sites.
  • Manage workforce coverage to maintain service continuity during leave, vacancies and changing operational demands.
  • Identify resourcing gaps and implement appropriate solutions.
  • Support workforce planning aligned to operational requirements.
  • Lead, coach and develop maintenance teams to achieve consistent performance outcomes.
  • Manage employee performance, capability development and engagement.
  • Foster a culture of accountability, safety and continuous improvement.
  • Provide leadership to ensure consistent standards, behaviours and service delivery.
  • Support recruitment and onboarding of maintenance personnel.
  • Manage contractor and supplier relationships across the portfolio.
  • Monitor contractor performance against service level agreements and compliance requirements.
  • Coordinate contractor engagement in line with organisational standards.
  • Support the development and maintenance of preferred supplier arrangements.
  • Contribute to the development and implementation of maintenance and asset management strategies.
  • Identify and implement improvements to systems, processes and service delivery.
  • Support organisational initiatives relating to infrastructure, sustainability and capital works.
  • Ensure compliance with all relevant WHS legislation, policies and procedures.
  • Participate in WHS activities and training as required.
  • Take reasonable care of personal health and safety and that of others.
  • Maintain a safe working environment.
  • Follow safe work practices and promote safe use of equipment and resources.
  • Report hazards, incidents, injuries and near misses through the incident management system.
  • Contribute to a positive, collaborative and supportive work environment.
  • Promote a workplace free from discrimination, harassment and bullying.
  • Participate in performance development and review processes.
  • Comply with UPA policies, procedures, Code of Conduct and legislative requirements.
  • Maintain confidentiality and act professionally at all times.
  • Complete mandatory training and participate in relevant professional development activities.
  • Maintain knowledge of current industry trends and best practices.
  • Undertake other duties consistent with the role as required.

Benefits

  • Competitive remuneration including eligibility for not-for-profit salary packaging options for permanent employees (up to $15,900 living expenses and $2,650 entertainment benefits, tax free)
  • Access to a Wellness Program
  • Employee Assistance Program
  • Up to $500 retention bonus for permanent appointments
  • Support provided for your ongoing AHPRA registration requirements (including payment of annual fees)
  • Platinum Member of the Australian College of Nursing
  • Supportive and friendly work environment
  • Work/life balance and flexible working arrangements available
  • Workplace education and support provided
  • Opportunity to make a real difference to your community and the lives of those in need
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