Maintenance & Adventure Operations Manager

Spearfish Canyon Lodge
Onsite

About The Position

The Maintenance & Adventure Operations Manager is responsible for overseeing all property maintenance operations and leading the daily execution of Spearfish Canyon Adventures (UTV, Slingshot, and snowmobile rentals). This is a hands-on leadership role that requires strong accountability, organization, and follow-through. The ideal candidate will ensure that all facilities, equipment, and rental units are properly maintained, secured, and operating efficiently while leading a team that executes consistently at a high level.

Requirements

  • Previous experience in property maintenance, mechanical work, or facilities management
  • Experience leading a team and managing daily operations
  • Strong mechanical aptitude (small engines, equipment, or vehicle maintenance preferred)
  • Highly organized with strong follow-through and attention to detail
  • Ability to manage multiple priorities and execute without constant supervision
  • Comfortable working both in the field and in a leadership role
  • Ability to obtain Polaris Silver Certification through Polaris University via online courses.

Responsibilities

  • Oversee all maintenance across the resort, including lodge, restaurant, rental center, and surrounding property
  • Manage and prioritize daily, weekly, and long-term maintenance projects
  • Ensure preventative maintenance programs are in place and consistently followed
  • Maintain organization, cleanliness, and security of maintenance shops, tools, and equipment
  • Ensure all equipment, tools, and assets are properly tracked, stored, and locked
  • Coordinate and perform repairs related to electrical, plumbing, HVAC, general carpentry, and mechanical systems
  • Work with outside vendors and contractors when necessary
  • Oversee daily operations of Spearfish Canyon Adventures
  • Ensure all rental units (UTVs, Slingshots, snowmobiles) are maintained, clean, and guest-ready
  • Manage scheduling, staffing, and daily workflow of the adventure team
  • Ensure proper check-in/check-out procedures and safety protocols are followed
  • Maintain accurate tracking of equipment usage, maintenance needs, and inventory
  • Ensure a high level of guest experience and professionalism
  • Lead, train, and hold accountable the maintenance and adventure staff
  • Establish clear expectations and ensure tasks are completed correctly and on time
  • Train staff on proper procedures, safety standards, and equipment use
  • Address performance issues directly and consistently
  • Create a culture of ownership, responsibility, and attention to detail
  • Ensure all work is completed with attention to quality and detail
  • Identify issues proactively rather than reactively
  • Maintain strong communication with ownership and department leaders
  • Ensure compliance with safety standards and operational procedures
  • Assist in planning for seasonal operations (summer rentals, winter snowmobile season)

Benefits

  • Company parties
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
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