Mainframe Systems Programmer - EHRA
About The Position
The Mainframe Systems Programmer installs, configures, and maintains enterprise mainframe software products on z/OS in accordance with State standards, vendor guidelines, and established naming conventions. The position plans and coordinates software upgrades and system changes with vendors, systems programmers, application teams, and NCDIT customers to ensure compatibility and minimize production impact. The role implements and administers mainframe security, including RACF rules, product-specific security features, and related access interfaces, in partnership with security and application teams. It monitors and optimizes system software performance using specialized tools, investigates and resolves complex system and application issues, works with vendors on root-cause analysis, and takes corrective action to restore service. It also prepares technical documentation such as system guides, change summaries, and technical bulletins for NCDIT stakeholders. The position is within Mainframe Hosting in NCDIT’s Service Delivery Division, whose solutions operate in a 24x7x365 environment. The role reports to a manager within Mainframe Hosting. The position may be eligible for hybrid remote work under state and agency policy, but requires weekly onsite work. It is designated Statutory Exempt (EHRA) and requires agreement to a fingerprint-based background search before hiring.
Requirements
- Bachelor’s degree in computer science, an IT-related field, or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming; OR an associate degree in one of those fields and five years of progressive experience; OR an equivalent combination of education and experience.
- Agree to a fingerprint-based background search before being hired.
Nice To Haves
- Experience with IBM z/OS and related subsystems such as DB2, CICS, IMS, HOD, MQ Series, and RACF; familiarity with Unix System Services, third-party mainframe vendor tools, and storage management.
- Experience protecting installation data and resources, including identifying and securing mainframe resources, defining and managing user access, and implementing and maintaining security policies and procedures.
- Strong background in RACF administration, mainframe TCP/IP networking, z/OS performance tuning, and overall system configuration.
- Experience with IBM Z Performance and Capacity Analytics (IZPCA), Cognos, or SAS.
Responsibilities
- Install, configure, and maintain enterprise mainframe software products on z/OS according to State standards, vendor guidelines, and established naming conventions.
- Plan, schedule, and coordinate software upgrades and system changes with vendors, systems programmers, application teams, and NCDIT customers to ensure compatibility and minimize production impact.
- Implement and administer mainframe security, including RACF rules, product-specific security features, and related access interfaces, in partnership with security and application teams.
- Monitor and optimize system software performance using specialized tools, apply tuning recommendations, and advise clients on application adjustments when appropriate.
- Diagnose and resolve complex system and application issues by investigating problem reports, collaborating with vendors on root-cause analysis, and implementing corrective actions.
- Prepare and maintain technical documentation, including system guides, change summaries, and technical bulletins, to communicate updates, impacts, and required actions to NCDIT stakeholders.
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What This Job Offers
Job Type
Full-time
