Mainframe Operator

A.C. Coy•Washington, DC

4d•Onsite

About The Position

Tier One Technologies is seeking Mainframe Operators to support a government customer in Washington, DC. This is a long-term contract that will commence sometime during Q4 2026. Work must be performed at the customer facility in Washington, DC. Coverage is required Monday through Friday across two (2) daily shifts, each staffing two (2) operators. Shift 1: 7:00 AM – 3:30 PM, Shift 2: 3:00 PM – 11:30 PM. All work must be performed onsite at the client facility in Washington, DC under the supervision of the Production Control Lead and Data Center Manager.

Requirements

Experience operating high-speed laser printers, impact printers, and bursters within the mainframe data center
Ability to communicate directly with mainframe operating system or printer maintenance contractors
Ability to unload boxes of paper and forms
Ability to maintain a clean and organized printer area
Experience submitting, scheduling, and tracking jobs using JCL within TSO
Ability to notify the baling room when recycle bins are full

Responsibilities

Operating and maintaining high-speed laser and impact printers
Managing printer supplies, paper replenishment, and media
Executing job scheduling, monitoring, and troubleshooting within TSO/ISPF
Processing and managing reports
Providing operational support and assistance to Production Control
Setting up printers based on instructions from mainframe computer consoles
Loading paper, toner, and developer
Promptly removing and organizing completed print jobs for customer distribution
Communicating directly with mainframe operating system or printer maintenance contractors whenever there is a system or printer malfunction
Unloading boxes of paper and forms as needed for print tasks
Maintaining a clean and organized printer area by removing empty printer boxes, toner containers, and loose paper
Submitting, scheduling, and tracking jobs using JCL within TSO
Notifying the baling room when recycle bins are full