Mainframe Operator

A.C. Coy•Washington, DC

3d•Onsite

About The Position

Tier One Technologies is seeking Mainframe Operators to support a government customer in Washington, DC. This is a long-term contract that will commence sometime during Q4 2026. Work must be performed at the customer facility in Washington, DC. The role involves operating and maintaining high-speed laser and impact printers, managing printer supplies, executing job scheduling, monitoring, and troubleshooting within TSO/ISPF, and processing and managing reports. Operators will provide operational support and assistance to Production Control Staffing. Coverage is required Monday through Friday across two daily shifts: Shift 1 (7:00 AM – 3:30 PM) and Shift 2 (3:00 PM – 11:30 PM), with two operators per shift.

Requirements

Must be able to perform operational support duties.
Must be able to operate high-speed laser printers, impact printers, and bursters.
Must be able to manage printer supplies, paper replenishment, and media.
Must be able to execute job scheduling, monitoring, and troubleshooting within TSO/ISPF.
Must be able to process and manage reports.
Must be able to provide operational support and assistance to Production Control Staffing.
Must be able to set up printers based on instructions from mainframe computer consoles.
Must be able to load paper, toner, and developer.
Must be able to remove and organize completed print jobs.
Must be able to communicate with mainframe operating system or printer maintenance contractors.
Must be able to unload boxes of paper and forms.
Must be able to maintain a clean and organized printer area.
Must be able to support Production Control staff by submitting, scheduling, and tracking jobs using JCL within TSO.
Must be able to notify the baling room when recycle bins are full.
All work must be performed onsite at the client facility in Washington, DC.

Responsibilities

Operating and maintaining high-speed laser and impact printers, and bursters within the mainframe data center.
Managing printer supplies, including paper replenishment and media.
Executing job scheduling, monitoring, and troubleshooting within TSO/ISPF.
Processing and managing reports.
Providing operational support and assistance to Production Control Staffing.
Setting up printers based on instructions from mainframe computer consoles.
Loading paper, toner, and developer into printers.
Promptly removing and organizing completed print jobs for customer distribution.
Communicating with mainframe operating system or printer maintenance contractors regarding system or printer malfunctions.
Unloading boxes of paper and forms as needed for print tasks.
Maintaining a clean and organized printer area by removing empty printer boxes, toner containers, and loose paper.
Supporting Production Control staff by submitting, scheduling, and tracking jobs using JCL within TSO.
Notifying the baling room when recycle bins are full.