Mainframe Computer Operator / Shift Lead

JLGOVLLCWashington, DC
Onsite

About The Position

JLGOV is seeking experienced Mainframe Computer Operators to support onsite production operations for a federal mainframe data center in Washington, DC. The position requires hands-on experience with mainframe production processing, high-volume printing equipment, JCL/TSO operations, job monitoring, troubleshooting, and Production Control support. This posting covers both Computer Operator and Shift Lead assignments.

Requirements

  • Direct mainframe or enterprise data center operations experience.
  • Hands-on experience with high-speed laser printers.
  • Hands-on experience with impact printers.
  • Experience with bursters or similar print-processing equipment.
  • Working experience with JCL.
  • Working experience with TSO and/or ISPF.
  • Experience submitting, scheduling, monitoring, tracking, or troubleshooting production jobs.
  • Experience supporting production-control or batch-processing operations.
  • Ability to troubleshoot routine printer and job-processing issues.
  • Ability to work onsite for the full assigned shift.
  • Ability to handle paper, forms, toner, and production materials as required.
  • Reliable attendance and professional communication skills.
  • Must complete a background check, credit check, and drug testing.

Nice To Haves

  • Federal Government data center experience.
  • High-volume production printing experience.
  • Prior Computer Operator, Data Center Operator, Production Control Operator, or Shift Lead experience.
  • Experience working from SOPs, run books, or production schedules.

Responsibilities

  • Operate high-speed laser printers, impact printers, and bursters.
  • Load paper, toner, developer, and forms.
  • Submit, schedule, monitor, and track jobs using JCL within TSO/ISPF.
  • Organize completed print jobs for distribution.
  • Support Production Control staff.
  • Escalate printer or system malfunctions to appropriate maintenance personnel.
  • Maintain an orderly production area and support continuous shift operations.
  • Coordinate shift activities.
  • Monitor completion of scheduled work.
  • Escalate unresolved operational issues.
  • Support shift turnover and continuity.
  • Coordinate with Government Production Control and Data Center personnel.

Benefits

  • applicable benefits and fringe
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