Main Lodge Host PT/FT

Trapp Family Lodge•Stowe, VT

3d•Onsite

About The Position

The Host/Hostess is responsible for creating a welcoming dining experience by greeting guests, managing seating arrangements, and supporting efficient restaurant operations. This role helps ensure prompt, courteous service while maintaining a clean and organized front-of-house environment.

Requirements

Friendly and professional demeanor
Ability to manage reservations, waitlists, and seating
Capability to handle special requests and guest accommodations
Knowledge of restaurant information
Skills in maintaining cleanliness and organization
Ability to monitor and replenish supplies
Assistance with beverage preparation and expediting food orders
Accurate and efficient payment processing
Teamwork with servers, kitchen staff, and management
Adherence to company policies, safety procedures, and sanitation standards

Responsibilities

Welcome guests in a friendly and professional manner and escort them to their tables.
Manage dining reservations, waitlists, and seating arrangements to ensure smooth guest flow.
Coordinate special requests, parties, and guest accommodations as needed.
Provide menus and communicate restaurant information to guests.
Maintain cleanliness and organization of dining room areas, host stands, serving stations, and tables.
Monitor and replenish dining room supplies, including linens and service items.
Assist with beverage preparation and help expedite food orders when necessary.
Process guest payments accurately and efficiently.
Work closely with servers, kitchen staff, and management to provide excellent customer service.
Follow all company policies, safety procedures, and sanitation standards.