H5020 MAIN BANK SUPERVISOR IMG

Inn of the Mountain Gods Resort and Casino•Mescalero, NM

8h•Onsite

About The Position

Responsible for the daily operations of the cage/main bank during their shifts, in accordance with the Internal Control Structure (JCS) and with the policies, standards and procedures manual for the Cage/Main Bank.

Requirements

Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm.
Approaches all activities with enthusiasm and encourages enthusiasm from others.
Chooses a positive approach in all situations.
Treats others with respect in all situations.
Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
Associates Degree (A.A.) from a college or university; or four years job-related experience and/or training, or equivalent combination of education and experience may be substituted.
Must be able to use hand held communications devices.

Nice To Haves

Supervisory experience preferred.
Mescalero Apache Tribal preference; bicultural experience preferred.

Responsibilities

Monitors the performance of team members, ensuring adherence to the Cage/Main Bank policies, standards and procedures and the !CS for each assigned shift.
Assists in implementing Cage/Main Bank policies, standards and procedures to improve security and efficiency.
Calculates and performs daily bank deposits.
Maintains Cage and Main Bank accountability and related documents and safeguards for gaming chips, numerically controlled documentation and supply inventory.
Performs even money exchanges with other casino departments and Cage banks.
Reviews daily cash receipts and disbursements through the Main Bank.
Verifies all cash turned in by operating departments.
Maintains an adequate amount of currency and coin in reserve for daily operation and promotional events
Verifies and accepts funds from soft count.
Reconciles Cage and Main Bank accountability for assigned shift.
Ensure completion and accuracy of all federal currency transaction reporting requirements (Title 31).
Reviews all cage cashier discrepancies and follow up reports.
Arbitrates conflicts within casino cage, addresses issues, resolves conflicts and any customer service conflicts, providing quality customer service at all times.
Assists with the preparation of the cage cashier weekly work schedules.
Planning, assigning and directing work
Responsible for performance reviews
Make necessary referrals of cage team members for re-training if performance is not up to standard.
Carries out supervisory responsibilities in accordance with the casino's policies and applicable laws.
Adheres to all regulatory, departmental and casino policies, standards and procedures and to the casino JCS.
Obtains and maintains a gaming license
Directly supervises the Main Bank Cashiers, assists with supervision of Cage Cashiers in the absence of Cage Supervisor.