H6195 MAIN BANKER IMG

Inn of the Mountain Gods Resort and Casino•Mescalero, NM

8h•Onsite

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About The Position

Main Bank Cashier performs and records cash transactions to support casino gaming operations.

Requirements

Can explain and demonstrate Hospitality Behaviors and Performance Standards.
Understands where to get the information needed to complete tasks to standard.
Can explain and demonstrate technical skills used to complete tasks to standard.
Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
Understands how to take ownership of problems and solve them when solutions may not be available.
Can explain how to request help from others when needed to complete task or goal.
Has complete knowledge and can tell others of IMGR&C products and services.
Meets IMGR&C Appearance standards.
Professionally supports IMGR&C reputation and image in all situations, on and off property.
Meets IMG&C policy for attendance.
Informs supervisor of future absence as far in advance as possible.
Required to work all Marketing Special Events and Concerts.
High School Diploma or General Education Degree (GED); or six months experience and/or training.
Previous employment with IMGR&C will be considered as experience along with satisfactory work history such as job performance, attendance, and responsibility.

Nice To Haves

Mescalero Apache Tribal preference, bicultural experience preferred.

Responsibilities

Responsible for Internal customer transactions (department and other casino. Resort departments), i.e.: Even money exchange, distribution of monies to appropriate persons upon completion of correct forms.
Maintains Cage and Main Bank accountability and related documents and safeguards for gaming chips, numerically controlled documentation and supply inventory, reconciliation.
Verifies currency of $20.00 and higher for authenticity.
Ensures completion of all requires forms.
Completes necessary paperwork to comply with federal currency transactions reporting requirements (Title 31).
Calculates and performs daily bank deposits.
Verifies funds transfer from Soft Count.
Performs daily deposits of monies, and checks to the bank.
Responsible to maintaining the redemption machines with appropriate fill levels.
Responsible for building and maintaining cashier banks for distribution upon completion of correct forms.
Verifies all cash turned in by operating departments, including cage cashier banks.
Adheres to regulatory, departmental and casino policies and procedures, and to the Casino Internal Control Structure (ICS).
Must be able to obtain and maintain a gaming license.
Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.
Serves others.
Identifies and can communicate needs of guests and others.
Takes quick action to serve others in a way that meets/exceeds their needs.
Identifies ways to improve individual or team’s service to others.
Provides service outside job responsibilities if needed to help resort succeed.
Takes ownership of guest problem(s) until it is solved.
Provides information others need to succeed, in time for them to use it.
Shares with next shift the information needed for them to succeed.
Listens to others without interruption; acts on their feedback when possible.
Asks questions to better understand expectations of others.
Reports all guest complaints and compliments to Supervisor or Manager.
Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards.
Puts Success of team ahead of personal success.
Helps other team members succeed without being asked.
Takes action to resolve conflict between individuals.
Helps other departments achieve success.
Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.
Does whatever is necessary to help department and resort success.
Contributes ideas that support progress and success at shift, team and departmental meetings.