NY Mailroom Manager

Dow Jones • New York, NY

1d • $60,000 - $70,000 • Onsite

About The Position

We are looking for a Mailroom Manager to join our team! This role will sit in NYC and report to the Sr. Director of Facilities. You would be required to come into the office 5 days a week.

Requirements

• 5+ years of experience in a mailroom environment.
• Experience working with mailroom and office equipment, including scanning, faxing, stamping, shipping, tracking, and photocopying.
• Computer proficiency and knowledge of Microsoft Excel.
• High school diploma or equivalent.
• Excellent customer service skills.
• Ability to regularly lift and carry up to 20 lbs. and push a mail cart weighing more than 70 lbs.

Nice To Haves

• Some knowledge of metering, weighing, logging, and other shipping procedures preferred.

Responsibilities

• Oversee and provide remote support for NY and NJ mailroom operations.
• Manage all incoming, outgoing, and interoffice mail, packages, and courier correspondence.
• Coordinate the full mail lifecycle: handling, sorting, routing, logging, and delivery.
• Perform administrative tasks including copying, faxing, scanning, and tracking shipments.
• Maintain mailroom software and systems, including Send Suite and SAP invoice processing.
• Manage copy-supply inventory and ensure the supply area remains organized and stocked.
• Partner with Swiss Post to address staffing requirements and performance management.
• Build, monitor, and manage the annual budget for mailroom operations.
• Maintain accurate system records, including weekly employee list updates.
• Ensure customer satisfaction through proactive problem-solving and service.

Benefits

• Comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED