Mailroom Clerk

Core Civic•WHITEVILLE, TN

About The Position

The Mailroom Clerk performs clerical duties related to processing United States Postal Service and interdepartmental mail and packages, as well as mail, parcels, and packages handled by similar shipping services such as UPS and Federal Express. The role involves accurately preparing documents, completing records, reading and understanding correspondence and procedures, and communicating with staff, inmates/residents, and visitors in an institutional, secure setting.

Requirements

  • High school diploma, GED certification, or equivalent is required.
  • Strong organizational and observation skills and attention to detail are required.
  • A valid driver's license is required.
  • Must be at least 18 years of age.

Nice To Haves

  • One year of mailroom operations experience or full-time clerical work experience is preferred.
  • Experience with Microsoft Office applications or similar software applications is preferred.

Responsibilities

  • Input text accurately and produce finished documents efficiently using a keyboard and/or computerized system; copy, compile, and distribute materials as necessary.
  • Thoroughly, accurately, and legibly complete required forms and records.
  • Read and comprehend correspondence, policies, regulations, procedures, reports, directions for form completion, and other simple or moderately complex documents.
  • Communicate effectively and coherently with staff, inmates/residents, and visitors; respond to verbal and written inquiries and requests or refer them to the appropriate staff member.
  • Answer the telephone, route calls, and/or take accurate and legible messages.
  • Process USPS and interdepartmental mail and packages, as well as shipments handled by services such as UPS and Federal Express.
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