Mailroom Clerk

Irwin County Detention Center•Ocilla, GA

About The Position

The Mailroom Clerk performs postal duties in the mail room, following applicable rules, policies, and procedures in compliance with LaSalle Corrections. The role processes and inspects inmate correspondence, publications, packages, and other mail; maintains associated records; and responds to inmates’ questions, complaints, and requests about correspondence. Mailroom personnel screen mail and publications for contraband and security concerns, ensure correspondence is handled and delivered according to procedure, and report suspicious material promptly.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time-management skills and a proven ability to meet deadlines.
Ability to function well in a fast-paced and sometimes stressful environment.
Proficiency with Microsoft Office Suite or related software.
Ability to follow direct orders and communicate clearly with the chain of command.
Must pass a drug test and criminal background check.
Ability to meet the stated physical requirements, including standing, walking, sitting, climbing stairs, working at heights, lifting and carrying, and responding rapidly to potential security or medical codes or issues.

Nice To Haves

Proficiency in reading and speaking Spanish.

Responsibilities

Review incoming books intended for inmates and inspect general inmate correspondence, publications, and packages.
Maintain records and files related to processing inmate correspondence and mailroom activities.
Issue postage and writing materials to indigent inmates and maintain records of those issuances.
Interpret correspondence rules and obtain information about proper procedures for handling inmate correspondence.
Prepare forms related to processing inmate correspondence and mailroom functions.
Respond to inmate questions, complaints, and requests pertaining to correspondence.
Ensure inmates do not handle other inmates’ correspondence.
Scan outgoing mail for contraband, gang-related material, security issues, and other concerning content; immediately report suspicious material.
Open incoming mail, except legal mail, and scan and examine its contents for contraband or material that may endanger facility order or security; reseal correspondence after inspection.
Bring money orders addressed to detainees to the Business Manager daily; return cash currencies to senders and return money orders for detainees no longer housed at the facility using proper procedures.
Sort mail by addressee name and number, write the offender’s current housing assignment on the outside of the envelope, and deliver processed mail to the housing area.
Return undeliverable mail to the mail room for proper processing.
Screen publications for proper distribution to offenders.