Mailroom Clerk (Part Time)

Compass Group • Wilmington, MA

1d • Onsite

About The Position

The Mailroom Clerk accurately and promptly processes mail and distribution services items while providing a high level of customer service. The position is part-time at Analog, 804 Woburn Street, Wilmington, Massachusetts. The schedule is Monday and Friday, 8:30 a.m. to 4:30 p.m., or Tuesday through Thursday, noon to 4:30 p.m.; further details are provided during the interview. No previous experience is required. The fixed pay rate is $22.00 per hour.

ESFM is Compass Group USA’s Integrated Facilities Management division. Rooted in hospitality, ESFM provides facilities management solutions intended to support safe, healthy, and sustainable workplaces. Its service categories include environmental health and safety, facilities maintenance and engineering, sustainability, janitorial and industrial cleaning, laboratory support, and workplace solutions.

Requirements

• High school diploma or equivalent.
• Relevant prior customer service experience.

Nice To Haves

• Current Dangerous Goods shipping certificate (49 CFR and IATA) is preferred.
• Working knowledge of domestic and international shipping of dangerous and non-dangerous goods, including country-specific guidelines, is preferred.
• Experience using shipping software required by common carriers such as UPS, DHL, and FedEx is preferred.

Responsibilities

• Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and all classes of USPS mail.
• Verify and maintain records for incoming and outgoing shipments and prepare items for shipment.
• Track courier and accountable items, including FedEx, UPS, and Certified Mail.
• Package, mark, label, and process non-hazardous and hazardous materials using courier-specific software.
• Research and route unidentified and generic mail.
• Coordinate, stage, and transport bulk mail items.
• Receive, log, deliver, and track messenger items.
• Follow processes established in client standard operating procedures.
• Monitor packages for hazardous and suspicious materials.
• Follow customer inquiry processes and respond to customer needs and requests.
• Maintain accurate records of customer inquiries and fulfillment of requests.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Eligible associates may receive paid and/or unpaid time off in accordance with applicable laws

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED