MAILROOM CLERK (PART TIME)

Compass Group•Wilmington, MA

3d•Onsite

About The Position

ESFM is hiring a part-time Mailroom Clerk at Analog in Wilmington, Massachusetts. The role processes mail and distribution services items accurately and promptly while providing a high level of customer service. The schedule is either Monday and Friday, 8:30 a.m. to 4:30 p.m., or Tuesday through Thursday, 12:00 p.m. to 4:30 p.m.; further details are provided during the interview. No previous experience is required. The fixed pay rate is $22.00 per hour. ESFM is the corporate Integrated Facilities Management division of Compass Group USA. It provides facilities and workplace services for clients across industries and describes its approach as rooted in hospitality, with an emphasis on safe, healthy, and sustainable environments.

Requirements

High school diploma or equivalent.
Relevant prior customer service experience.
No previous experience is required, according to the job posting.

Nice To Haves

Current Dangerous Goods shipping certificate (49 CFR and IATA) preferred.
Working knowledge of domestic and international shipping of dangerous and non-dangerous goods, including country-specific guidelines, preferred.
Experience using shipping software required by common carriers such as UPS, DHL, and FedEx preferred.

Responsibilities

Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and all classes of USPS mail.
Verify and maintain records on incoming and outgoing shipments and prepare items for shipment.
Track courier and accountable items, including FedEx, UPS, and Certified Mail.
Package, mark, label, and process non-hazardous and hazardous materials using courier-specific software.
Research and route unidentified and generic mail.
Coordinate, stage, and transport bulk mail items.
Receive, log, deliver, and track messenger items.
Follow processes established in client standard operating procedures.
Monitor packages for hazardous and suspicious materials.
Follow customer inquiry processes and respond to customer needs and requests.
Maintain accurate records of customer inquiries and fulfillment of requests.
Perform other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical insurance (full-time positions only)
Dental insurance (full-time positions only)
Vision insurance (full-time positions only)
Life Insurance/AD (full-time positions only)
Disability Insurance (full-time positions only)
Commuter Benefits (full-time positions only)
Employee Assistance Program (full-time positions only)
Flexible Spending Accounts (FSAs) (full-time positions only)
May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws