Mailroom Clerk
About The Position
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Mailroom Clerk is responsible for supporting the mailroom and receiving dock within an assigned portfolio of buildings for client Account. The role is onsite Client facing and the Mailroom clerk must be able to exhibit exceptional customer service and communication skills. Various duties include Receive and sort incoming mail and packages to be distributed to various departments, Dispatch outgoing mail and packages (USPS, UPS, FedEx), Prepare bulk mail reports, Order office supplies, Maintain client’s company store (Inventory, Front-face products, and Reordering stock supplies), and reports to the JLL Facility Manager.
Requirements
- High school diploma/GED
- At least two years related experience
- Valid driver's license and reliable transportation
- Ability to read, write and comprehend instructions
- Proficiency in Microsoft Office (Word, Outlook, Excel, Teams)
- Strong customer service and interpersonal skills
- Problem-solving abilities and sound decision-making
- Ability to stand and walk for prolonged periods.
- Ability to regularly lift, move and/or carry up to 10 pounds; Frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds.
- Candidates must be authorized to work in the United States without sponsorship.
Responsibilities
- Sort incoming mail according to destination and type
- Process outgoing mail: fold, post, and seal envelopes
- Prepare packages and create shipment labels
- Collect, receive and distribute mail using automated tracking systems
- Manage and maintain copier printer stock (Toner, paper, usage data)
- Track, trace, and resolve mail problems with carriers
- Organize and maintain a clean mailroom
- Process incoming shipments: Confirm receipt and inventory against BOL/invoice
- Send copies to appropriate personnel
- Stock items according to guidelines
- Monitor shelf life/freshness: Maintain fresh products on display
- Check expiration dates and rotate inventory
- Identify items approaching expiration for discounting
- Restock shelves using FIFO inventory method
- Report damaged or expired products to management
- Ensure proper product placement (e.g., pet products separated from food)
- Maintain office and cleaning supply inventory
- Work collaboratively within the facility management team
- Anticipate and respond to client needs and concerns
- Identify potential risks and escalate as needed
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
