Mailroom Attendant

Discovery Land Company•Las Vegas, NV

10d•Onsite

About The Position

The Mailroom Attendant is responsible for the efficient and organized handling of all incoming and outgoing mail and packages. This role involves sorting, distributing, and processing mail, managing package deliveries, operating mailroom equipment, maintaining accurate records, and ensuring the security and organization of the mailroom. The position also requires handling special deliveries, resolving mail-related issues, and contributing to a positive and professional work environment.

Requirements

High school diploma or equivalent.
Previous experience in a mailroom or similar position is preferred.
Strong attention to detail and organizational skills.
Good communication and interpersonal abilities.
Ability to lift and move heavy packages.
Basic computer skills for record-keeping and data entry.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Nice To Haves

Previous experience in a mailroom or similar position is preferred.
Additional languages preferred.

Responsibilities

Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments.
Process outgoing mail, ensuring proper postage and packaging.
Manage and track packages and deliveries, logging information accurately.
Notify recipients of incoming packages and coordinate pickups.
Operate mailroom equipment, including postage meters, mail sorting machines, and other relevant tools.
Perform routine maintenance on equipment to ensure functionality.
Maintain accurate records of incoming and outgoing mail and packages.
Update databases or logs to track delivery status.
Keep the mailroom area clean, organized, and free of obstacles.
Monitor and replenish supplies, such as envelopes, labels, and packaging materials.
Ensure the security of incoming and outgoing mail and packages.
Follow security protocols to prevent loss or damage.
Handle special deliveries, couriers, or messenger services as needed.
Coordinate with external delivery services to ensure timely and secure deliveries.
Resolve issues related to misaddressed mail, lost packages, or other mailroom-related concerns.
Communicate effectively with internal departments or external services to resolve problems promptly.