Mail Room

firstsourc•Louisville, KY

7d•Onsite

About The Position

The candidate must be able to work in a volume-driven, fast-paced environment. It is necessary to complete tasks in accordance with client guidelines in a quick and efficient manner.

Requirements

Flexibility to work each day until all mail is sorted (including overtime)
Valid driver’s license
Ability to meticulously examine and categorize mail for accurate sorting and delivery
Strong organizational and prioritization skills for handling various types of mail and packages
Effective time management to meet sorting and distribution deadlines
Physical capability to stand, lift, and move heavy bags and packages
Accurate and fast data entry skills for tracking and logging mail
Understanding of mailroom security protocols, including handling confidential/sensitive information
Strong written and verbal communication skills
Basic customer service skills when interacting with colleagues, couriers, and staff

Nice To Haves

Call center management experience preferred
Experience with dialer systems and terminology

Responsibilities

Receive and unbox incoming mail.
Categorize and sort mail according to established guidelines.
Properly dispose of protected health information (PHI) material in designated HIPAA bins.
Maintain exemplary attention to detail.
Work independently with minimal supervision.
Manage multiple tasks simultaneously.
Process mail until all tasks are completed.
Maintain a clean and organized workspace.
Uphold a high standard of quality in all tasks.
Adhere to attendance and punctuality policies.
Work comfortably in a deadline-driven environment.
Demonstrate strong organizational skills.
Be willing to work on most workdays, including Saturdays.
Maintain flexible availability for varied work hours.
Lift up to 50 lbs as required.