Mail Services Coordinator

Cushman & Wakefield•Santa Clara, CA

2d•Onsite

About The Position

This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. The Mailroom Clerk's primary focus is building relationships with our client while providing important office services support. In this position, you will be responsible for supporting Mail/Copy/Print services and other office related tasks. To help you thrive, we provide a detailed onsite training program, an excellent support structure, and a comprehensive benefits package.

Requirements

Exceptional customer service skills.
Ability to build relationships with clients.
Proficiency in mail and shipping procedures (USPS, UPS, FedEx).
Experience with mail metering and postage.
Attention to detail in shipment processing.
Ability to maintain inventory of supplies.
Professional and courteous demeanor.

Nice To Haves

Experience in a corporate mailroom environment.
Knowledge of bulk mailings and international shipping.

Responsibilities

Process all incoming mail and overnight packages.
Sort mail by Mail Stop.
Deliver mail by Mail Stop throughout floors.
Delivery and pick up of FedEx, UPS, and USPS throughout floors to and from the mailroom.
Process all outgoing mail, USPS, UPS, and Fedex, with attention to shipment details.
Assist and advise end users of mail and shipping procedures, i.e. bulk mailings, international shipping etc.
Assist employees in preparing special mail types (Certified, Express, Priority mail) with proper postage.
Meter all outgoing mail, utilizing best cost option among carriers.
Perform duties in an efficient, professional and courteous manner.
Follow all departmental activities in accordance with set procedures and schedules.
Help maintain inventory of all supplies in mail areas. This includes FedEx shipping supplies, general office supplies etc.
Assist manager as needed.