Mail Services Coordinator

Blue Cross Blue Shield of MassachusettsHingham, MA
$23 - $28Hybrid

About The Position

The Mail Services Coordinator is responsible for sorting all incoming postal mail for BCBSMA locations in Hingham and Boston, as well as sorting and distributing interoffice mail when required. The incumbent will assume the supervisor role in the supervisor’s absence and must be flexible for last-minute location requirements, traveling between the BCBSMA locations in Boston and Hingham.

Requirements

  • High School Diploma or the equivalent business experience
  • Mail Service experience
  • Proficiency in Microsoft Office Applications; Word, Excel, Access, Outlook
  • Demonstrated high standards for quality and integrity
  • Ability to work well in a fast paced fluid environment
  • Solid organizational skills with a focus on attention to detail
  • Strong problem solving skills
  • Ability to work at both Hingham and Boston buildings

Responsibilities

  • Ensure the accurate and timely collection and delivery of all incoming, outgoing, and interoffice mail.
  • Ensure all Post Office Boxes (PO Box) and Business Reply Mail is sorted by PO Box and delivered to the appropriate area by the specified time required by the business area.
  • Sort both incoming USPS mail and interoffice mail by mail stop via manual sorting bins.
  • Ensure that all mail be delivered via courier service and is marked, labeled, and ready for pickup on time.
  • Ensure that all incoming and outgoing packages received in the courier window are logged in and out via the Arrival Tracking System.
  • Maintain tracking files for a variety of databases related to mail services.
  • Perform a variety of daily tasks related to Mail Services to support operations.
  • Maintain inventory for misc. equipment requirements through Vendor.
  • Order FedEx Supplies for Mail Services and Internal Customers through FedEx.
  • Create workflows for respective Mail Services locations as needed/requested.
  • Participate and ensure all letters and checks received from Accounting are processed and inserted daily via the table top inserter.
  • Other mail services tasks as requested.

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k)
  • a suite of well-being benefits
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