Mail Services Coordinator
About The Position
This role is responsible for managing all incoming and outgoing mail and packages, delivering packages to team members within the building, and tracking mail data. The Mail Services Coordinator will communicate delivery issues with various carriers, operate the U.S. postage machine, and utilize internal directories to locate team members. A key part of the role involves gathering mail data from tracking software and inputting it into Excel spreadsheets for team metrics. The position also requires the ability to lift at least 50 lbs, perform courier runs, scan/sort incoming packages, and communicate effectively with leadership regarding any issues and proposed solutions. The use of a pallet jack for unloading and loading is also a responsibility.
Requirements
- High school diploma
- Strong attention to detail
- Exceptional Client Service skills
- Ability to lift 50 lbs.
- Be able to be on your feet for long periods of time
Nice To Haves
- Pallet jack experience a plus
- Mailroom experience is preferred, but not required
- Hilo experience is preffered, but not required
Responsibilities
- Handing all incoming and assisting with outgoing mail and packages.
- Deliver of packages to team members throughout the building.
- Gathering mail data and tracking packages.
- Effectively communicate delivery issues with FedEx, UPS, USPS, Amazon and other delivery chains.
- Run U.S. postage machine and add funds, and address any issues that may arise.
- Utilize UZONE/phone directory to locate team members.
- Gather mail data from tracking software (Sendsuite tracking) and implement into an Excel spreadsheet for team metrics and other important information if needed.
- Lift at least 50 lbs.
- Possible courier runs to banks, post office, law office or other required runs.
- Scan/sort incoming packages.
- Clearly communicate issues to leadership and have a plan of action for perceived issues.
- Utilizing pallet jack for unloading/loading.
Benefits
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
