Mail Room Staff

Cedar Management Group.•Charlotte, NC

5d•Onsite

About The Position

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary. The role requires diligence, reliability, attention to detail, good literacy skills, and the ability to remain calm and productive when handling urgent mail or postage mistakes. The ability to open and properly distribute, as well as mail and handle, several correspondences daily is required. Additionally, the role involves driving a company vehicle to pick up large quantities of mail from P.O. Boxes and courier services, requiring a clean driving record and safe driving practices.

Requirements

Proficient with Google Suite applications including Gmail, Docs and Sheets.
Communicate effectively in person or by using telecommunications with clients and fellow co-workers.
Strong interpersonal, written and verbal communication skills required.
Ability to multitask and work autonomously within established procedures and practices with limited supervision.
Ability to set priorities, meet deadlines, work under pressure and adjust to change.
Strong decision-making, organizational and problem-solving skills.
Diligence and reliability.
Attention to detail, good literacy skills.
Ability to remain calm and productive when handling urgent mail or postage mistakes.
Ability to open and properly distribute several correspondences daily.
Ability to mail and handle several correspondences daily.
Must be able to drive the company vehicle to pick up large quantities of mail from P.O. Boxes and from courier services.
A Clean driving record is required.
Safe driving practices must be followed at all times while in the possession of the company vehicle.
Communicate well with fellow employees and be comfortable working as part of a team.
Demonstrate excellent customer service skills.
Demonstrate the ability to independently manage workload, set priorities, meet deadlines, work under pressure and adapt to change.
Demonstrate integrity and strong character.
High School Diploma.
2-5 years related experience; or equivalent combination of education and experience.
Adapts to changing work demands.
Stays focused on own work when faced with challenges and/or difficulties.
Stays open to and learns from feedback.
Moves, lifts, carries supplies weighing less than 20 pounds without assistance.
Creates documents, reports, etc. using a writing instrument or computer.
Ability to enter and locate information on a computer.
Visually verifies and/or reads information.
Sits for an extended period of time.
Must be physically present in the office as the needs of the business dictates.

Nice To Haves

Enjoy working with a diverse clientele.
Enjoy working with a diverse clientele.

Responsibilities

Assist in the operation of a department.
Perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Open and properly distribute several correspondences daily.
Mail and handle several correspondences daily.
Drive the company vehicle to pick up large quantities of mail from P.O. Boxes and from courier services.
Follow applicable laws and regulations for handling sensitive and confidential files and information.
Report any issues or concerns immediately to their direct supervisor or HR manager.
Follow all training documents and schedules.
Make effective choices using policies, procedures, and/or guides to make good ethical choices.
Use data and facts to make day-to-day decisions and involve others as needed.
Recognize what might be a problem and inform those who can correct it.
Show care and concern when serving clients and their needs.
Ask questions in order to understand client needs.
Use policies and information in order to exceed client expectations.
Find the right resources (people and/or tools) at the right time in order to resolve any requests.
Ensure work is done thoroughly and correctly focusing on top priority tasks established by manager.
Make a consistent effort to get results.
Act with a sense of urgency to ensure deadlines are met.
Take action to resolve problems so work can be completed in a timely manner.
Accept responsibility and meet expectations for own work.
Identify steps needed in order to carry out work required.
Listen to others and ask questions about what is needed.
Communicate in a respectful and professional manner.
Follow all company policies and procedures.
Show integrity and ethical behavior in all work situations.