Mail Room Staff

Cedar Management Group LLC.•Charlotte, NC

6d•Onsite

About The Position

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary. The role requires proficiency with Google Suite applications, effective communication skills, the ability to multitask and work autonomously, strong organizational and problem-solving skills, diligence, reliability, attention to detail, and the ability to remain calm and productive when handling urgent mail or postage mistakes. Responsibilities include opening and distributing correspondence, mailing and handling correspondence, and driving a company vehicle to pick up mail from P.O. Boxes and courier services. A clean driving record and safe driving practices are mandatory.

Requirements

Proficient with Google Suite applications including Gmail, Docs and Sheets.
Strong interpersonal, written and verbal communication skills required.
Ability to multitask and work autonomously within established procedures and practices with limited supervision.
Ability to set priorities, meet deadlines, work under pressure and adjust to change.
Strong decision-making, organizational and problem-solving skills.
Diligence and reliability.
Attention to detail, good literacy skills and the ability to remain calm and productive when handling urgent mail or postage mistakes.
Ability to open and properly distribute several correspondences daily.
Ability to mail and handle several correspondences daily.
Must be able to drive the company vehicle to pick up large quantities of mail from P.O. Boxes and from the courier service.
A clean driving record is required and safe driving practices must be followed at all times while in the possession of the company vehicle.
Comfortable working as part of a team.
Demonstrate excellent customer service skills and enjoy working with a diverse clientele.
Demonstrate the ability to independently manage workload, set priorities, meet deadlines, work under pressure and adapt to change.
Demonstrate integrity and strong character.
High School Diploma.
2-5 years related experience; or equivalent combination of education and experience.
Adapts to changing work demands.
Stays focused on own work when faced with challenges and/or difficulties.
Stays open to and learns from feedback.

Nice To Haves

Generally enjoy working with a diverse clientele.

Responsibilities

Assisting in the operation of a department.
Performing additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Communicating effectively in person or by using telecommunications with clients and co-workers.
Multitasking and working autonomously within established procedures and practices with limited supervision.
Setting priorities, meeting deadlines, working under pressure, and adjusting to change.
Opening and properly distributing several correspondences daily.
Mailing and handling of several correspondences daily.
Driving the company vehicle to pick up large quantities of mail from P.O. Boxes and from the courier service.
Following applicable laws and regulations for handling sensitive and confidential files and information.
Reporting any issues or concerns immediately to their direct supervisor or HR manager.
Following all training documents and schedules.
Making effective choices using policies, procedures, and/or guides to make good ethical choices.
Using data and facts to make day-to-day decisions and involving others as needed.
Recognizing potential problems and informing those who can correct them.
Showing care and concern when serving clients and their needs.
Asking questions to understand client needs.
Using policies and information to exceed client expectations.
Finding the right resources (people and/or tools) at the right time to resolve requests.
Ensuring work is done thoroughly and correctly, focusing on top priority tasks established by the manager.
Making a consistent effort to get results.
Acting with a sense of urgency to ensure deadlines are met.
Taking action to resolve problems so work can be completed in a timely manner.
Accepting responsibility and meeting expectations for own work.
Identifying steps needed to carry out required work.
Listening to others and asking questions about what is needed.
Communicating in a respectful and professional manner.
Following all company policies and procedures.
Showing integrity and ethical behavior in all work situations.