Mail Room Associate (Document Specialist) - Entry Level

SpectrumAMSan Antonio, TX
Onsite

About The Position

Spectrum Association Management is seeking a Mail Room Associate (Document Specialist) for their San Antonio office. This entry-level position offers a great opportunity to advance your career in a supportive and innovative company culture. Spectrum Association Management, in business since 2001, manages homeowner's associations in Texas and Arizona and has been recognized as a Best Place to Work for 19 consecutive years. They emphasize employee focus, a unique culture, and community involvement. The role involves handling incoming and outgoing mail, processing and uploading documents into company software, conducting county record research, and inputting daily metrics and cost data into databases. The company values trust, positivity, motivation, and fostering strong human connections among colleagues, aiming to create a vibrant work environment focused on support, career development, fun, and autonomy.

Requirements

  • Computer knowledge and skills
  • Basic understanding of mailing procedures
  • Able to lift 25 lbs.
  • Walking & mail delivery throughout the office
  • Must have excellent written and verbal communication skills and must be able to present complex topics to senior leadership in a concise logical format

Nice To Haves

  • Previous corporate mail room duties
  • Use of project management software – Smartsheets
  • Use of project management software - FreshDesk
  • Use of management system – CINC
  • High-level knowledge and use of Microsoft Excel

Responsibilities

  • Incoming mail handling & delivery in our San Antonio office
  • Processing & handling outgoing mail
  • Uploading and assigning documents into company software program
  • County record research
  • Daily metric and cost input into databases

Benefits

  • Inhouse education, including continued personal development
  • Empowering work schedule
  • Full benefits offering
  • Generous PTO (5 weeks)
  • 11 Annual Paid Holidays
  • 40 paid hours per year for community service activities
  • PAID Training - Internal Learning and Development Management System
  • Medical, Dental, Vision, STD/LTD, Life/AD&D
  • 401k program
  • Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)
  • Performance reviews and increase opportunities every 6 months
  • Well-structured career track plan with a 6-month review
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