Mail Processing Coordinator

University of British Columbia•Vancouver, BC

4d•CA$5,107 - CA$5,546•Onsite

About The Position

Under general supervision of the Operations Manager, this role is responsible for the operations and administrative functions of the Campus Mailing Services Mail Processing Section. This includes setting up, operating, and maintaining Pitney Bowes DM1000 Paragon metering systems, which interface with the Mail Management Accounting System and Ascent Shipment Management System. The position also involves the development, utilization, and maintenance of other databases and software to provide cost-effective solutions for the Mail Processing Section's clientele.

Requirements

High School graduation
Courses in computer systems
Courses in marketing
Valid BC Drivers Licence
5 years relevant experience or the equivalent combination of education and experience
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Nice To Haves

Effective oral and written communication skills
Ability to exercise good judgement and work under pressure meeting specific deadlines
Good physical condition with the ability to lift up to thirty (30) kilograms
Familiarity with metering and associated mailing equipment
Familiarity with microcomputers, microcomputer operating systems, and productivity software is desirable
Possession of a current B.C. Class 5 Drivers License

Responsibilities

Organizes and schedules the workload of the various services provided by the Campus Mailing Services Mailing Processing Section for the most cost-effective completion of client work.
Makes recommendations to the Manager on changes to fee structures.
Maintains operational statistics on incoming and outgoing mail flow and provides monthly KPI reports to the Manager.
Reformats and/or converts client files from a variety of file formats for import into the Mail Processing Section database.
Reconciles the daily Remail system records.
Sets up, operates, and maintains the electromechanical equipment of the Mail Processing Section, including preparing monthly Business Manager Mail Accounting System communication files and reconciling this data.
Utilizes the Business Manager Mail Accounting System to generate job-specific reports.
Provides information and advice to clients on the services of the Mail Processing Section and appropriate file formats for input into the Mail Processing Section data system.
Maintains and analyzes the computerized cost centre chargeback systems for all Mail Processing Section mail processing equipment.
Orders, maintains, and controls inventory and keeps associated records.
Schedules the pickup and delivery of mailings.
Provides job estimates for mail processing and records the finished amounts into the BM Mail Accounting System.
Performs routine maintenance and troubleshooting on, and requests servicing for, the various pieces of equipment.
Ensures equipment maintenance schedules are adhered to for all mailing equipment.
Maintains and develops contacts with Canada Post officials, other mail service providers, and suppliers.
Keeps current with postal regulations and responds to general inquiries.
Provides work direction, assignment, training, and assistance, and other support for campus mail staff.
Performs duties of lower classifications, including sorting mail and parcels, processing outgoing mail, driving a mail truck, and delivering mail or parcels on or off campus.
Carries out any other related duties as necessary in keeping with the qualifications and requirements of the position.