Mail & Package Services Clerk

IST Management Services•Davie, FL

3d•Onsite

About The Position

IST Management is seeking a Mail Services Associate to join our Davie, FL team! The Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player, possess a valid driver's license, and are willing to train! In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! You can check out istmanagement.com for more info on us! The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Requirements

Prior customer service experience
Team player
Willing to train
Possess a valid driver's license
Authorization to work for any employer in the US
High school diploma or GED required
Pre-employment drug screening required
Professional appearance and demeanor
Excellent communication skills
Keyboarding and windows environment PC skills
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks
Ability to meet employer's attendance policy
Access to reliable transportation to and from work
Ability to lift up to 55 pounds
Willingness to cross train in services provided

Responsibilities

Process incoming packages by scanning them into a tracking system, tagging the package, and quality checking them for recipient accuracy.
Staging boxes and packages in corresponding areas for subsequent pickup and delivery
Sort and deliver mail and packages to various departments
Lift large bundles of mail, overnight packages and shipments of paper (Must be able to lift 40 lbs.)
Handle time-sensitive material like confidential and/or urgent packages
Demonstrate flexibility in satisfying customer demands in a high-volume, production environment
Take direction from supervisor or site manager
Adhere to all safety procedures; perform other tasks as assigned