Mail Operations Associate - Plaza

MidFirst BankOklahoma City, OK
Onsite

About The Position

Responsible for a variety of duties primarily related to identifying, sorting and distributing mail in a fast-paced environment with daily deadlines. Also responsible for handling service requests (verbal and written) in addition to providing general support functions.

Requirements

  • Reliable and capable of working independently without direct supervision.
  • Strong customer service skills.
  • Strong PC skills.
  • Strong written and verbal communication skills.
  • Professional demeanor.

Nice To Haves

  • A minimum of 1-3 years of office related experience is preferred.
  • Knowledge of USPS regulations is a plus.

Responsibilities

  • Process and distribute incoming and outgoing mail according to departmental policies and procedures and within timeliness objectives.
  • Scan and distribute incoming mail packages and other accountable mail items.
  • Deliver and pick up mail as scheduled each day to and from designated departments, offices and employees and obtain signatures as required.
  • Deliver special and rush packages as needed.
  • Research requests received on shipments or other mail related items and respond promptly.
  • Ship packages for departments and individuals using the most cost effective method.
  • Order and distribute office supplies including paper for the building.
  • Keep accurate records of paper orders and inventory for reconciliation purposes.
  • Collect and report copier readings each month.
  • Greet customers, vendors and employees in a courteous manner and assist them with their needs including stamp sales and processing vending refunds.
  • Complete miscellaneous related duties and projects as assigned and maintain a neat, organized and secure mailroom.
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